CDD Supervisor

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelors Degree Travel Percentage : 1 - 5% Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team thatis open, collaborative, entrepreneurial, passionate and above all fun. About the team The Customer Due Diligence team are responsible for ensuring we know who we are doing business with to ensure we safeguard our business, our merchants and their end customers. We do this by assessing new or existing merchants to verify and validate who theyare; understand their business practices and ownership structure. This not only protects FIS but the industry as a whole. Youll be joining a team that is at the heart of what FIS deliver for our merchants that operate in over 150 countries across the globe. It is fast paced, fun and interesting with a great group of colleagues. What you will be doing You will be managing a team that will be assessing new business opportunities and existing merchants against our own internal policies along with all legal and regulatory requirements to ensure we know who our customers are and that we are confident they area merchant we want to provide services to. We are here to support the business by helping deliver growth opportunities for new and existing merchants whilst protecting us against risks of things such as financial crime and regulatory breaches.

• Team is predominantly UK based with main function in Gateshead but also have team members in other areas of the UK, Singapore and India with scope for further expansion and you will have line management and leadership responsibilities across the team
• You will manage one or more elements of the team covering our larger customers, our small and medium sized customer
• You will engage with other internal stakeholders to prioritise and complete opportunities to ensure we achieve our overall business goals
• There will be opportunities for you and your team to support business initiatives and project as we grow and evolve to maintain our market leading position

What you bring:

• Management experience and leadership attributes
• Operational experience in a Financial Services organization and/or, speficically in a CDD/KYC type role
• Detail-oriented with good organizational skills managing multiple tasks
• Ability to work autonomously along with being a good team member
• Someone who can understand the need to support wider business goals and can be flexible in their approach in order to achieve these

What we offer you

• Training across core financial, sales and FIS solutions
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A variety of career development tools, resources and opportunities
• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your technical skillset

Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsiblefor any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass