Case Coordinator

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10% Location: Remote working location option available anywhere in the UK.At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. FIS stays ahead of how the world is evolving to power businesses, across merchants, banking and capital markets, to outpacetodays fast-changing competitive landscape and help our clients run, grow and achieve more for their business. Key Purpose of the Role: The Sales Acceleration Analyst works to ensure Worldpay is continuously improving time to revenue. He/she is laser-focused on supporting our commercial teams as they move opportunities through the sales process, keeping Worldpay competitive in a constantlyevolving market. Through critical thinking, project management, sales metric analysis and cross-functional collaboration, he/she drives enhancements to the sales process and supports commercial priorities. By using sales measurement models and other performanceindicators, he/she analyses data to make recommendations in the way we design products, approach sales tactics, pricing structures and the overall sales process. By being critical in looking at our data from all angles, we can be proactive and anticipate changeswe need to make in the business. Responsibilities:

• Facilitates internal due diligence reviews by engaging with customer the commercial leads and internal SG&ASG&A teams to drive timely and accurate collection of information and documentation
• Assists customer and EMEA Business Development Commercial lead team with onboarding process
• Constantly evaluates areas for improvement in the sales process and make recommendations to drive efficiency
• Develops or uses sales measurement models and diagnostic tools to help identify sales performance indicators, key areas of opportunity and sales force training needs
• Recommends strategic priorities, sales force performance metrics and sales effectiveness tracking methods to maintain and improve the companys competitive advantage
• Reviews end to end sales process in order to propose and implement a revised process to improve lead generation and related revenue
• Helps develop and/or administers new training programs to fill competency gaps
• Draws on past experience and current data to influence business partners and improve sales process/portfolio performance and best practices
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Networks with senior internal and external personnel in own area of expertise

Key Relationships:

• EMEA Business Development Commercial team- responsible for securing new business in EMEA
• Business Performance Management, CRM, Sales Process, Learning and Development - the other teams which sit within the wider Sales Operations & Integration function
• Worldpay Optimization, Implementation, Product and SG&A teams
• Remote working option available on this role to be based anywhere in the UK

What we look for in our people: Our Personality and Behaviors

• Work Smart - Were constantly curious , looking for brilliantly simple solutions and we make things happen and achieve amazing results.
• Be Spirited - We are passionate about payments, our customers and colleagues. We are resilient and courageous in our thinking and actions.
• Be Supportive - We care about each other, our customers and our company and we are open and direct in our approach. We are always striving to do the right thing in the right way .

Experience

• Can demonstrate having interpreted a series of inter-related processes, patterns and data-points to solve business challenges
• Experience delivering results and recommendations to senior stakeholders and/or clients in a clear, concise and engaging manner
• Able to show and quantify how their analysis has led to a positive impact on a business results

Skills and Abilities

• Bachelors degree
• Bilingual required, multilingual a plus for European spoken languages
• Strong MS Office experience, specifically Excel and PowerPoint
• Able to look beyond numbers to convert data into insight
• Ability to interpret complex business requirements, translate into analytical problems and deliver high value outputs
• Well-developed communication skills, able to tailor results into language appropriate for the audience
• Working in a consultative manner to help business managers and sales understand the commercial implications of business trends

Personalities

• Inquisitive and enjoys working with complex information
• Fascinated by solving complex problems and identifying interesting trends and behaviours
• Capable of working on their own to deliver results but also enjoys being part of a fun, dynamic and engaging team environment
• Strong attention to detail and accuracy
• Able to multi-task whilst still ensuring work is always of the highest quality

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• The chance to work on some of the most challenging, relevant issues in financial crime
• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your technical skillset

Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsiblefor any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass