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| Job Location | Gateford |
| Education | Not Mentioned |
| Salary | 40,000 - 42,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
An exciting opportunity has arisen for an experienced Hospitality Services Manager to join the Maria Mallaband Care Group family, as we strive to be the best quality, most highly regarded Care Provider in the United Kingdom.The Hospitality Services Manager will use their specialist knowledge to ensure the delivery of all the hospitality services to the highest standard. Reporting to the Registered Manager, you will use your expertise to supervise all aspects of hotel services,ensuring that staff carry out their duties appropriately, whilst promoting a positive and supportive working environment for all.You will support the Registered Manager to achieve a high degree of service delivery, ensuring that goals are achieved through effective management practices and staff are motivated and supported to build strategic, long term and sustainable customer servicerelationships.Key tasks Maintaining outstanding hospitality within the home by providing strong leadership, motivation and inspiration to their team members which will ensure people are cared for in a safe, hygienic environment. To uphold the environmental standards within the home coordinating between the housekeeping, laundry, maintenance and the care team. Ensure all decisions are made in the best interest of the home and its residents. To build relationships with people in the home, championing their experience, taking on board their feedback and managing their expectations. Provide effective leadership to all hospitality and ancillary staff members. Ensure costs are controlled and revenue opportunities are effectively sourced and delivered. Hold regular briefings and communication meetings with the Registered Manager and Senior Operations team Ensuring that restaurants are presented to the highest standard and the service provided is to a five-star standard whilst working closely with the chef and kitchen team to achieve this.What are we looking for