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Customer Service Advisor

Job LocationFrome
EducationNot Mentioned
Salary19,425 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CUSTOMER SERVICE ADVISORFROME£19,425 (Inclusive of shift allowance)A mutual building society is looking for a Customer Service Advisor to be the first point of contact for customers coming into the branch by providing exceptional level of customer service. This role would be suitable for anyone with customer service experiencewhether youve come from retail, hospitality, or warehouse etc.BENEFITSIn this role youll earn 5% shift allowance with a full, flexible benefits package. Along with their great pension contributions, youll benefit from steady growth opportunities to earn more and take on new challenges.WHAT YOULL BE DOINGAs a Customer Service Advisor your key duties will include:

  • Being the first point of contact for customers coming into the branch
  • Handling the process of paying money in and taking money out
  • Helping customers and finding resolutions for them
  • Giving clear, accurate information in a friendly, professional and efficient way
  • Building relationships with members
  • Supporting administration enquiries by taking telephone calls and inputting information accurately
  • Completing transactions accurately and handling money safely
  • Keeping up to date with services and policies
WHAT YOULL NEEDTo be considered for the Customer Service Advisor role, you must have:
  • Experience in a customer service role
  • Experience providing an excellent level of service
  • Confidence to talk to a range of different people
HOW TO APPLYDoes this sound like youSend your CV and one of our team will review your application to see if the Customer Service Advisor is the right position for you.

APPLY NOW

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