Community & Participation Manager Formby

Job Description

Summary This highly strategic role will play an important part within the portfolio’s Leadership Team, supporting the General Manager at Formby with all aspects of community engagement and participation. Youll play a fundamental part in supporting the VictoriaRoad and Lifeboat Road Projects.You’ll do this by sharing key messages and information at the right time in the right way to keep key community stakeholders and everyone who loves to visit locally involved and engaged in what’s happening.As well as ensuring our onsite team are fully engagedand involved in both the project and work we do with the local community.Hours: 30 hours per week working mainly 9am to 5pm, 4 days a week, with flexibility to attend community meetings which often take place outside of these times. Regular bank holiday and weekend working is essential to the role as youll be part ofour duty management rota.Salary: FTE £30,225pa Actual £24,180paContract: Fixed term until July 2025Interviews: 10th November. We would prefer to conduct face to face interviews, however we can accommodate virtual interviews for those who would like to apply but live outside of the area and would relocate for this role.If you have any questions about this role please contact: .uk What its like to work here Formby’s shifting sands create ever-changing dunes sculpted by the wind and squeezed by surging tides. Sea views over Liverpool Bay to the hills of North Wales can be enjoyed from the windy sandy beaches.Footprint trails 5000 years old sometimes reappearas the sea erodes ancient mudflats.Pinewood walks with red squirrels lead to open fields and the Formby Asparagus trail.Formby is the place for simple pleasures of a family day out, for healthy exercise, fresh air and relaxation, and for a seaside picnic in the perfect spot.Our sites are busy and varied. Our friendly, outgoing teams are passionate about the work we do to conserve these special places and to share the stories with a wide range of visitors. We’re looking for people to work with us who are enthusiastic, flexible,adaptable, enjoy variety and are full team players. (As we have relatively small teams on site, everyone helps each other out.)Whichever property you are based at and whatever role you play on site, standards of excellence in customer service and visitor engagement are essential. Some of our busiest days are at weekends and on Bank Holidays, so all staff are expected to take partin a regular weekend and Bank Holiday working. What youll be doing At the heart of everything we do on site is conservation and visitor experience – to look after these special places for ever, for everyone. We must ensure we keep everyone informed and able to participate in the decisions we ultimately make regarding theproperty’s future. This is where you come in.Any visitor coming to a site linked with the National Trust expects a great experience, and you will help to ensure that we don’t disappoint. You will develop and lead on all community related strategic aims and plans, with the support of our OperationsManager and the Senior Programming and Partnerships Officer.It’s a significant role within a busy portfolio, focussing on one major property (Formby) delivering key projects so we will need someone who can take on a challenge. Youll support our Project Managers, offering expertise in participation and communityengagement, and play a key role within the property team to further develop and enhance engagement opportunities for local people. Who were looking for Ideally youll have:

• extensive experience of relationship management
• strong people skills to establish good working relationships with colleagues, partners and communities
• the ability to plan for and manage how we communicate and collaborate with those around us
• experience in developing staff and volunteer team’s confidence and capability
• experience with informing and engaging with strategic aims.

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out moreabout the benefits we offer to support you.