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IT Technical Field Support Engineer NHS (b4)

Job LocationFolkestone
EducationNot Mentioned
Salary£11.00 - £13.25 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

IT Technical Field Support EngineerBand: 4Pay: £11.00 paye inc - £13.25 umbrella per hourLocation: Required to travel to sites based in Kent (Folkstone Base)Start date: ASAPDuration: 3 months potentially longerHours: Monday - Friday 9am-5pmOverview:The digital team need a band 6 level IT engineer for a short term task for the Network project, this will be initially based as a travelling role - undertaking detailed reviews and surveys of networking equipment at their multiple sites.Initial Tasks:

  • A passion for achieving and maintaining set objectives within a Technical Support environment.
  • Confident resolving and explaining ICT related issues. o Deliver a high standard of customer service.
  • Installs, Moves and Changes; able to demonstrate understanding of delivering IT equipment, including time management and customer liaison.
  • Maintaining and using Asset Management records and able to evidence the ability to learn new systems and applications.
  • Significant attention to detail
  • List any guest WiFi available (and the SSIDs)
  • Liaison with existing suppliers and local site contacts
  • Preparation of report from findings
  • Able to work independently without regular management updates
  • Required skills
  • Auditing
  • Networking
  • Report Writing
  • Keyskills :
    Auditing Netwking Rept Writing

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