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Business Support Administrator

Tigress Recruitment
Job LocationFinchley
EducationNot Mentioned
Salary28,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client is a leading supplier to a number of industries including cosmetics and Food & Beverage to name a few. Due to expansion they have an exciting opportunity for a Senior Business Support Administrator to join their established team at their new officesin North Finchley.Duties include

  • Provide outstanding customer service to clients by email and telephone
  • Inputting and processing sales orders
  • Maintain and update sales and customer records in the ERP and CRM system
  • Manage the administrative sales order process input, order confirmations and shipment updates
  • Manage and update the customer on the progress of their orders (via email and phone)
  • Manage the customer after-sales process
  • Monitor market trends (pricing and developments)
  • Analyse customer order patterns and forecasts
  • Closely liaise with all other departments and offices to capture and relay information Liaise with our Dutch and Chinese offices and US Representative Generate leads, identify cross-selling opportunities and re-connect with existing customers via emailand telephone
  • Co-ordinate quotes with the supporting sales packs
  • Monitor and engage regularly with customers on call off contracts
  • Manage customer sample requests with the Business Unit Managers and Regulatory Affairs team -to-end
  • sales process runs smoothly for the customer
  • Ensure compliance with Company, national and international legislation and statutory law (within reason)
  • Provide general support and administrative tasks for the sales department
This is an exciting opportunity for an experienced Business Administrator who has been working in a B2B environment and is able to multi task and manage a varied work load. Intermediate working knowledge of MS Office is essential along with the ability toproblem solve and liaise effectively at all levels with senior managements and external offices.This is a full time, permanent office based role with modern offices and parking in North Londons vibrant Finchley area.Please apply in confidence with an up to date copy of your CV so that a consultant can call you to discuss

Keyskills :
B2BComplianceCustomer ServiceSalesSales Order

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