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Network Engineer

Job LocationFarnborough
EducationNot Mentioned
Salary£32,000 - £41,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Vysiion, an Exponential-e Group company, is a growing organisation specialising in providing IT Managed Services and Consultancy to the UK Public Sector. We are looking for a Network Engineer to join our NOC team based at our Farnborough Data Centre at Cody Park Farnborough.Your new roleYou will be responsible for technical support to our client base ensuring Service Levels are maintained and the ticketing system is fully up to date. This will be a varied role where no day is the same, you will be doing desk based remote networking and getting hands on in the Data Centre.The role will involves troubleshooting routing, switching and firewall issues for our customers. You will also be given the opportunity to get involved in projects and assist with training and mentoring more junior engineers. We will offer you access to a wide variety of training and certification resources and career progression routes.Some of your responsibilities will include:

  • Investigating and resolve helpdesk incidents assigned to you with speedy fixes ensuring the ticketing system is fully updated.
  • Monitoring networks and equipment, investigating and resolving issues while owning the incident to resolution.
  • Ensure all network alarms and events are acknowledged and appropriately dealt with during your shift and ongoing issues are documented for shift handover.
  • Providing DC smart hands services to support existing Smart Hands team such as cabling, visual inspections, providing escorts, etc.
  • Knowledge and Experience required:
  • Experience working within a network support role within a Cisco environment
  • Network troubleshooting skills - routing, switching and Firewalls
  • Experience with network monitoring tools
  • Excellent verbal and written communication skills with a professional phone manner
  • Networking certification/s such as CCNA, CyberOps Associate, CCNP
  • The ideal candidate will be SC cleared but we are open to individuals that do not have SC clearance but would be willing to go through the security clearance process
  • About VysiionVysiion deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms, to the delivery of turnkey communications systems, the provision of end to end ICT Managed Services, secure hosting solutions for schools, charities, Government departments and the emergency services, as well as security solutions across the SCADA networks.Following acquisition in February 2020 by Exponential-e, Vysiion now has access to a wider range of product and services and a parent company with an excellent financial standing and a reputation for pioneering innovation in the technology market. From launching the world’s first Virtual private LAN in 2006 on our privately-owned 100GigE secure and super-fast Network to our recent work integrating SD-WAN and SD-DC, our commitment to innovation has resulted in us being recognised as a world-class IT Service provider, one of the fastest-growing private companies in the UK.What you need to do nowClick "apply now" and you will end up on our Exponential-e Group careers page, where you can see the full job description and will be able to send a copy of your CV to our recruitment team.We are a company that hire for attitude, ambition and train for skills. So even if you don’t tick all of the boxes but want to be part of Vysiion then please still apply. We will be in touch as soon as possible to discuss this opportunity, or other relevant positions we may have.Location: Cody Technology Park, Farnborough, Hampshire, GU14 0LHHours: 24/7 shift pattern, 2 days on (7am - 7pm), 2 nights on (7pm - 7am), 4 days offSalary: £32,000-£38,000 dependant on experience + £3500 shift allowance

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