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| Job Location | Falkirk |
| Education | Not Mentioned |
| Salary | 24,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
REED Business Support are delighted to be working with a well-known, national client based in Falkirk who are looking to recruit a Customer Service Administrator to their team. This role will be on an ongoing temporary basis but could well turn into a permanentopportunity.Our client are one of the premier New Homes builders in the UK with a fantastic reputation within their sector as a market leader.This role is perfect for Customer Service professionals who enjoy a challenge and fast paced environment.Salary- £24,000Location- FalkirkKey Responsibilities involved in the Customer Service Administrator role: Liaise with customers, contractors and suppliers to ensure that remedial issues are resolved in a timely and efficient manner and within agreed time scales Ownership as first point of customer contact to resolve an issue before escalation Escalation of relevant issues to the senior co-ordinator in the first instance Preparation of invoices and contra charge notifications, to include chargeable or not on all work instructions. Always work within your cost approval limits Have a cost conscious approach to individual financial limits to enhance overall profitability of the function Organise the completion of works identified at meetings between Maintenance Manager and our customers and assist with compiling the operatives weekly diary Look for opportunities to improve what you do with your own developments and discuss with your line manager Ensure close by call approach is adhered to at all times Organise for the relevant operatives/contractors to complete works effectively and on time Effectively co-ordinate all customer enquiries for your developments Effectively respond within service levels to all correspondence received via the west in-box for your developments Answer and deal with all calls and enquiries relating to your developments Ensure adherence to our recurring themes protocolsDo you come from a construction or New homes backgroundDo you have experience of varying aspects of the job specApply online TODAY!