Branch Administrator

Job Description

Innovative. Customer Focused. Agile. Open and Engaging. Entrepreneurial. These are our key attitudes and the way we like to work at Saint the Customer -Gobain. If this sounds like you, please read on to find out more about the Branch Administrator opportunity based at our Jewson site in Falkirk.How will you support us As a Branch Administrator, you will work towards profitability through compliance of company policy and maximise effectiveness and efficiency whilst ensuring high levels of customer service and maintain a safe environment that is in linewith company policies and procedures.Typical tasks you can expect to do include;

• Support operations to deliver an excellent customer experience and work towards Branch sales and profit targets
• Processing all administration of account queries in a timely fashion
• Realising full potential of all customer interactions and build effective relationships with customers and suppliers
• Support the team with day-to-day queries

What kind of person are we looking for First and foremost, we always want to recruit talented people that align well with our values and way of working. In addition to the five Saint-Gobain attitudes we shared at the start, suitability for the role is always key; does the following criteria soundlike youTo be suitable for the Branch Administrator role you will:

• Have demonstrable customer service focus
• Have excellent communication skills at all levels and across all channels
• Have strong administration and organisation skills
• Be process driven with good attention to detail
• Be able to work on own initiative and as part of a team
• Be proactive, flexible and enthusiastic attitude

Who are Saint-GobainSaint-Gobain was founded in 1665 to deliver a world first - the production of glass on an industrial scale. We have continued to adapt and grow through providing innovate ideas, services and products to our customers. 350 years later we have a presence in67 countries and employ 170,000 people worldwide. The UK & Ireland is home to over 30 of the most well-known and respected businesses within the construction sector including: British Gypsum, Jewson, Weber, Graham and Glassolutions.You are applying to work with Jewson this is one of more than 30 fascinating Saint-Gobain businesses that operate within UK and Ireland. Regardless of which business you join, you will be welcomed into a professional and warm environment, where we valueall of our employees equally and have a strong focus on their health, safety and wellbeing at all times.Do you want to make the world a better homeOur purpose at Saint-Gobain is to Make the world a better home. Our purpose sets the course for our common future. Together with and for our customers, we design, manufacture and distribute materials and solutions that have a positive impact on everyoneslife and provide well-being, quality of life and performance, while caring for the planet. If you want to join a company that cares about making the world a better home - then please apply, we would love to hear from you!Our purpose is focused on the future and guides our actions to unleash both individual and collectives efforts to make sure everyone can live in a better world. It calls on us to innovate openly with the goal of better uniting humanity and nature for thecommon good. Our purpose is also based on strong values that guide us. We carry out our business in compliance with our Principles of Conduct and Action and the humanist values that are permeate our culture - listening, dialog, care, trust and respect fordifference, all of which are central to our commitment to act every day to make the world a more beautiful and sustainable place.Are Saint-Gobain an Inclusive employerWere working hard to be, and were keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else thatmakes you, you!We believe that working in a diverse business can be more enjoyable, teams can be more innovative, and make better decisions. We already employ many fantastic people from diverse backgrounds, but we still want to do more.So, we are on a mission to make Saint-Gobain inclusive and accessible to all, with role models for you to look up to and learn from, no matter who you are!And what about flexibilityThe world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexiblerequirement or need that you may have for this role. We cant guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.

Keyskills :
Customer ServiceRetailSalesMerchanting