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Job Location | Exeter |
Education | Not Mentioned |
Salary | £32,000 - £42,000 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Senior IT Service TechnicianWe are seeking a Senior IT Service Technician for our client a Managed Service Provider based in Exeter, Devon. This is an exciting opportunity to join a growing business that has a well-established client base across a range of industriesand to work alongside and learn from industry leaders. This role offers exposure to a broad range of technologies, including Office 365 and Microsoft Azure.Key Responsibilities:• Resolving support requests directly from managed service clients, using existing skills and knowledge where appropriate and using relevant support and vendor resources to find resolution• Client site visits for local based clients• Proactively reviewing automated alerts and responding as required through to resolution• System administration, hands-on fixes, installation/upgrade and patching of Microsoft-based servers and desktops• Performing advanced troubleshooting may also include working with Microsoft and other vendors.Skills Required:• Strong technical knowledge of Microsoft Windows operating systems (including server and client operating systems)• Strong technical knowledge of virtualisation platforms• Strong technical knowledge of Microsoft directory, productivity and cloud services (including Active Directory, Microsoft 365 and Office 365, Exchange Online, Azure)• Knowledge of cyber security principles and common solutions and common IP voice services.Benefits:• Join a growing organisation that will support you in your professional development• Hybrid role – work from home and in the office• Collaborative work culture• 22 days’ annual leave (plus public holidays) increasing annually• Private medical insurance• Competitive pension schemeAPPLY NOW by completing an application or submitting a CV as guided. Or for more information please contact Jade at or on .