School Caretaker

Job Description

Pinnacle Group provides peoplepeople-first, integrated services across a range of community community-facing assets andinfrastructureincluding multi multi-tenure housing, schools, open spaces, public buildings, utilities and broadbandnetworksas well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnaclesupports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship andgenerating positive outcomes for our customers, our partners and our clients.Our FM business delivers Facilities Management to homes, public and private sector bodies including RegisteredProviders, schools, universities and blue light statutory authorities. We pride ourselves on placing people at thecentre of what we do, while maintaining our values of high quality and excellent customer care.The RoleThe Mobile Caretaker will be responsible for managingthe delivery of all site services to meet the requirements ofthe contract and to ensure the smooth running of the premises for the school and for other users. This coversmanagement of all onsite maintenance and the provision of the all internal and external services sites to a highstandard and in accordance with the Service Level Agreements (SLAs) or as directed by the contract Manager.The Mobile Caretaker will report directly to the Service Delivery Manager and be able to offer short term coveracross the projects schools. The Mobile Caretaker will be required to regularly attend and provide support to sitesacross the entire contract.Duties/Key Responsibilities

• To manage the delivery of all services within the schools in accordance with the contract SLAs and to ensure the smooth running of the school.
• To manage the standard of building maintenance, cleanliness, security and hard landscaped grounds to the highest of standards.
• To undertake regular inspections of the building to ensure that all defects are logged with the helpdesk and appropriate action taken.
• To effectively manage all of the equipment within the school and to have a good understanding of the workings of the BMS system and its functions.
• To manage staff performance and maintain suitable records. To carry out staff training and record.
• To ensure all staff understand the correct use of all substances and to manage and maintain the COSHH register in relation to the use of all products.
• To ensure all team members understand the risk assessments for the activities which they are undertaking including lone working, manual handling, safeguarding of children and all other activities.
• To manage a minor maintenance budget and to check that all works carried out on site are completed satisfactorily.
• To manage and monitor all waste removal and disposal and to ensure the bin store stays locked and secured through out the day.
• To ensure adequate staff cover is maintained during both term time and shutdown periods to allow the schools to be maintained and serviced appropriately.
• To complete and agree works schedules for shutdown periods and to provide in writing a schedule to be completed to each school in a timely fashion.
• To promote staff motivation and a proactive working ethos with all staff members
• To suitably discipline any member of staff who constantly falls below acceptable standards of service delivery and to provide guidance and direction to staff who are not achieving the desired standards.
• To manage all contractors whilst on site in all activities and services.
• Issuing of work permits across all sites, where required.
• To observe and comply with the Health and Safety Policy and Codes of Practice as outlined in the health and safety folder.
• To comply with instructions relating to security and confidentiality.
• To ensure that you and your team conduct themselves in a professional and smart manner at all times andwear any uniform or PPE as provided

Skills Required

• Excellent customer service skills.
• Ability to liaise with and assist external service providers.
• Ability to work with and lead a team.
• Flexible and adaptable in approach.
• Range of general handyman skills such as general DIY skills, minor plumbing, carpentry, electrical.
• Preferably from a trade or skills background, not necessarily formally qualified, but able to undertake more
• complex maintenance duties
• Experience of managing maintenance spend.

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.