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Receptionist

Reed
Job LocationExeter
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Main function of jobTo provide a consistently excellent reception service for the Company including operating the switchboard, welcoming and directing visitorsand acting as a central information point. Opening incoming post and allocating to the relevant administrators. Performreception duties in and efficient, professional and courteous manner.Main duties

  1. As the first point of contact for all visitors, it is important to maintain a professional appearance at all times.
  2. To receive and prioritise incoming telephone calls and deal with them appropriately including recording and distributing messages as required and maintain a rapid response rate according to agreed standards.
  3. To welcome visitors in a professional and hospitable manner, ensuring signing in procedures are followed and to provide refreshments as required.
  4. Operate a variety of standard office machines, including a variety of computer software packages, phone and photocopier.
  5. Open/distribute the incoming mail.
  6. Management of meeting rooms and the visitor park space.
  7. To provide administrative and secretarial support if needed
  8. Ensure that cover is maintained on reception throughout working hours and ensure the telephone is covered throughout the working day.
  9. To ensure appropriate standards of tidiness and order in the reception area.
  10. Establish and maintain effective working relationships with co-workers, supervisors and the general public.
  11. Provide excellent customer service as the face of the Company and first point of contact.
Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop the job description will be reviewed and be subject to amendment in consultation with the job holder.BehavioursCommunication – the ability to adapt communication styles to meet the different audiencesOrganisation – being able to multi task to meet all needsReliability – able to work independently Interpersonal skills - ability to work with multiple stake holders Requirements and skillsDesired
  • Experience of managing a switchboard – telephone calls for multiple companies
  • Excellent written and oral communication skills
  • Excellent organisational, time management and project management skills
  • Meticulous attention to detail

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