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Job Location | Exeter |
Education | Not Mentioned |
Salary | £22,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Annual salary: up to £22,000.00 Planner6 Month Fixed Term Contract – Full Time – Up to £22,000 per annum, depending on experienceWe’re looking for a customer focussed, super-organised Call-handler / Planner who’s quick-thinking and versatile, proactive and can work as part of a team; the kind of person who can turn their hand to anything at a moment’s notice to ensure that employees have everything they need to do their jobs and that the company runs efficiently.Who are weMears is one of the UK’s leading housing and care providers to both the public and private sector, with over 6,500 employees, working with clients to help develop, fund and implement their placemaking ambitions.With 30 years of delivering market-leading repairs and maintenance services, Mears is trusted to deliver in excess of 6,000 repairs daily to a portfolio of more than 1,000,000 homes nationwide.We provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm’s Length Management Organisations and Housing Associations.What we are looking for:You’ll need to be proactive and ready to tackle any challenge that are thrown at you and respond with options or preferably a resolution. You will also need to be responsible for monitoring and maintaining PDA (personal digital assistant) control allocation and will monitor daily work volumes ensuring efficient use of resources to meet turnaround timescales. As well as this, whilst ensuring employees always have the workload to allow them to perform to an optimum level, you will also provide supporting information on operative performance levels.What you need to have: