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IT Systems Support Analyst

Job LocationExeter
EducationNot Mentioned
Salary£35,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Up to £40k DOE | Hybrid Working | Generoust Benefits PackageOur client, a leading professional services organization within Exeter has a fantastic opportunity for an IT Systems Support Analyst to join their team. The company offer generous benefits including, two discretionary bonus schemes, the performance-relatedbonus which is paid in August for the previous tax year and the Christmas bonus which is paid in December for the calendar year.This role offers hybrid working; 1 day at home in 10 (Every other Friday) with Flexible hours 8am -6pm Monday -Friday, primarily covering the core office hours of 9am - 5pmResponsibilities:

  • Providing first-line and some second-line support, resolving difficulties that users may experience in the operation of the applications
  • Provide application and systems support to all users both over the telephone and in person
  • Provide hardware support and rectify any faults where practical
  • Dealing with any IT set-ups/installations and any other IT issues which would need an on-site presence
Requirements:
  • Must be a Microsoft Certified Professional or other relevant qualification/experience
  • At least 12 months of previous Service Desk experience in the Legal sector is desirable
  • Very strong technical knowledge of MS Office, including Word formatting, working with templates and legal numbering
  • Working knowledge of the following; Active Directory; Azure AD; Exchange Management Console; PowerShell; SCCM; EndPoint Manager
Company Benefits:
  • Holiday Entitlement - 25 days plus Bank Holidays
  • Buy or Sell Holiday buy/sell
  • Bonus schemes
  • Employee Assistance Programme
  • Life assurance
  • Cycle to Work Scheme
  • Pension Scheme
If you are interested in this role, we would love to hear from you!Recruitment Consultant: Conor MellamphyRef: 10269

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