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Job Location | Exeter |
Education | Not Mentioned |
Salary | 21,000 - 23,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
JOB TITLE: Guest Experience AdministratorLOCATION: ExeterSALARY: £21,000 - £23,000 dependent on experienceHOURS: Monday-Friday 8:45am-5:30pm - hybrid working available 3 days in office, 2 at homeBENEFITS:Wow! This company is all about the culture. Their offices have breakout rooms with Netflix, arcade games and slides! Fresh fruit and juices are brought in regularly, many social events take place, birthdays off plus 2 days for wellbeing, on top of 28 daysholiday (including Bank Holidays)! Contributory pension and private healthcare are also in the package. This company genuinely knows the importance of a positive working culture and looking after their employees.THE COMPANY:An award-winning global supplier of serviced accommodation working with a portfolio of large international corporate clients.THE ROLE:Due to rapid expansion, we have a fantastic opportunity for a Guest Experience Administrator to join our busy and growing Sales Team. The purpose of this role is to ensure that clients and guests receive a seamless journey throughout all stages of theirreservation process.Supporting the sales team, you will finalise the last stages of the Clients booking process, ensuring guests have a full understanding of their upcoming reservation; whilst also ensuring they receive the best experience possible throughout their stay.You will liaise with the companys supply-chain around the globe to ensure the very best experience for your guest, whatever their needs, and find the best rates and availability in line with customer requirements, make bookings and ensure them a smoothstay.You will act as a brand ambassador at all times, supporting and mentoring your colleagues.KEY DUTIES: