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Dental Receptionist

RyderSlade Limited
Job LocationExeter
EducationNot Mentioned
Salary£18,200 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Are you are an experienced Receptionist with outstanding customer care and professionalism as second nature Would you like to take the next step in your career and work in an exclusive dental practice, coordinating a valued portfolio of clients and the practice’s non-clinical relationshipsWe are looking for an outgoing, positive and customer-focussed candidate to join a vibrant and professional team providing outstanding customer service to new and existing clients. Based in their exquisite city centre surgery, this is a great opportunity to join a successful and growing private dental practice and play a key role in their highly skilled front of house team.Ideally you will have a background in customer relations within a clinical setting but, more importantly, you will be empathic and commercially-focussed; committed to providing first class customer care.Duties will include:

  • Managing the busy appointment diary for the practice.
  • Managing all enquiries from new clients, providing information on services offered by the practice, booking appointments and sending out welcome packs.
  • Proactively coordinating the client experience and follow-up treatment plans and appointments.
  • Confidently promote the range of services and treatment options available.
  • Manage the reception, client lounge and provide a first-class front of house experience for all patients.
    • Skills and experience required:
  • Ideally you will have experience in a front of house role from a dental or medical practice.
  • You will be a natural communicator with a high level of emotional intelligence; able to build trust and rapport within a professional environment.
  • An exceptional organiser you will be able to juggle several tasks at once whilst still providing seamless customer service.
  • You will be IT literate with an ability to work to regulatory standards and within strict guidelines.
  • You will be confident and able to proactively communicate products and services to clients, enjoying the opportunity to work towards shared business goals.
    • This is a great opportunity to be part of a practice which is growing and offering an exclusive, unparalleled service to its customers. If you would like to join the team at this exciting time and play a key role in its impressive journey please contact Jo or Katie for an informal chat.Working 35 hours a week over 4 days (Monday, Wednesday, Thursday and Friday)1 Saturday a month (with hours to be taken in lieu during that week)25 days holiday plus Bank Holidays Required skills
  • Appointments
  • Booking
  • Communicator
  • Customer Service
  • Enquiries

    • Keyskills :
    Appointments Booking Communicat Customer Service Enquiries

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