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| Job Location | Exeter |
| Education | Not Mentioned |
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| Job Type | Not Mentioned |
Who are we and what we do….We are part of Embrace Financial Services, which has existed in Exeter since 1989 in various different guises.Mortgage Progression provides specialist management of mortgage and life assurance products for Top Performing Advisors. The benefit to the sales force is that customers’ mortgages are proactively progressed through to completion by specialist sales support staff thereby enabling the advisors to move on to the next sale with confidence.Role ProfileRole purpose: To proactively manage Mortgage/Protection applications through to Exchange and Completion. To provide support and resolution to customer enquiries.Relationships: Working on a team of support consultants, you will be required to build good relationships with customers, Financial Advisors, your team members, our panel of lenders, Aviva and Conveyancing Firms. Internal staff relationships will include estate agency staff and other internal Departments across all LSL EAD Brands.Behaviours: Striving to achieve, productive, team player, customer focused, dependable, flexible, and reliable.Competencies: Able to demonstrate organisation and time management skills, Proven excellent customer service skills, knowledge and/or understanding of Financial Services/Estate Agency, Excellent Telephone Manner.Targets: Deliver quality service to all customers whilst managing a pipeline of circa 200 customers.Benefits and General Information
Keyskills :
Communication Skills Customer Service General Administration Organisational Skills Priitisation