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Administrator Trainee

Office Angels
Job LocationExeter
EducationNot Mentioned
Salary19,000 - 20,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

JOB TITLE: Sales Administrator (Trainee)LOCATION: ExeterSALARY: £19,000 - £20,500 DOEHOURS: 9.00am-6.00pm Monday-FridayBENEFITS: 25 days holiday plus Bank Holidays, Up to 10% Annual Bonus, Group life assurance, Discounted RAC Breakdown Cover, Wellbeing Service.THE COMPANY: Friendly, down to earth, supportive and progressive telecommunications company who really value their employees and provide fantastic training.THE ROLE: You will be helping to scale the business and support the growth of our customer base as well as transform the fibre industry in the South West. We are looking for an enthusiastic person to join our team and offer fantastic customerservice combined with accurate data entry and administration.

  • To manage customer journey from order placement to installation
  • Objection handling to retain customers in sales process
  • Responsible for onboarding customers generated via the promotional team
  • Keep abreast of developments within the company and be able to communicate clearly and confidentially
  • Maintaining and updating sales and customer records on systems
  • Checking accuracy in orders and accounts
  • Submitting wayleave requests
  • Escalating internal discrepancies on the order management systems, following up for feedback and reporting back to the relevant sales executive
  • Supporting the sales department with other administrative tasks
THE PERSON:
  • The ability to work on your own and within a team
  • The ability to learn quickly and adapt to change well
  • Proficient in MS Software suit
  • Excellent communication skills (verbal and written)
  • Have a solution and problem-solving mentality to inspire others
  • Good keyboard skills and accurate data entry
  • Ideally 1+ years experience in an admin role but not essential if customer service experience
NEXT STEPS If you are interested in this position and would like to find out more, please apply online, send a copy of your CV to or contact Vicky on .Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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