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Job Location | Exeter |
Education | Not Mentioned |
Salary | 25,116 - 29,484 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
We are actively recruiting for a 2nd Line - IT Support Engineer to support our Exeter based Managed IT services client. This organisation is an innovative user of technology that employs tools and systems at the forefront of the industry, making this anexcellent opportunity to enrich your skillset. Our client is one of the fastest growing IT companies in the region and they work hard to deliver customer focused IT support services and IT solutions to businesses in Devon, Cornwall, Somerset, Dorset and acrossthe UK.Due to the nature of this role all applicants must be over 21 years of age (due to insurance requirements) and hold a full valid driving licence.This position is part of a close-knit IT managed services team. You will be responsible for 2nd line technical support and consultancy for a variety of businesses, encompassing the design, deployment and support of new cloud-based products and services,through to general client-server management and network administration.Acting as an escalation point for the 1st line engineers, the 2nd line team are great trouble-shooters who work to strict SLAs by prioritising their workload and using their excellent customer service and IT skills to maintain a high level of customer satisfaction.In this role you will be able to progress your career to 3rd line over time. Professional IT training will also be made available.Key Responsibilities:
Keyskills :
SharePointTroubleshootingVMwareWindows Server1st Line