Technical Sales/Admin Supervisor

Job Description

Technical Sales/Admin Supervisor - ErithSalary £20,000 - £26,000 DOEMy client in Erith is looking for an experienced Technical Sales/Admin SupervisorMust have excellent customer service skills, ideally from a technical sales background (such as fire management and preferably a trade counter or other environment such as builders merchant/electrical wholesale or something similar). Must be able to really understand customer requests, extract technical information, understand time pressures and the importance of delivering on promises. This is fast paced !Person SpecExcellent telephone manner.Have own transport.IT literate and used to excel, outlook, word, and ERP systems.Experience of managing customer expectations.Can find solutions to problems within the framework of quality management systems (that is to say- doing what we can to be flexible but not breaking the rules/putting our reputation/quality accreditations at risk).Understand and read and write English in a professional tone.Able to prioritise demands on time.Able to feedback good news and bad to internal and external contacts.Able to communicate effectively with individual technicians and large corporate purchasing teams alike.Job ResponsibilitiesRaising and sending quotations.Processing sales ordersUpdating WIPInvoicingFirst point of contact for customers.Organising the transport of goods to and from customers and suppliersManaging the Waste licence and reporting appropriately. (Wamitab qualification or willing to attend external training and assessments)Attending and taking part in sales, production and Team daily and weekly meetings.Maintaining accurate electronic records of customers, products and jobs.Using ERP and CRM systems.Organising import and export licences for gassesRaising CofCs and other official documentation as required.Converting paper systems into electronic systems within a larger ERP roll-out.Maintaining existing office and admin procedures, making amendments and developing new systems and processes as required.Raising and sending purchase orders, booking in goods receipts and reconciling with purchase orders.Maintaining accurate trace documents for all departments.Managing suppliers and general systems support.Take part in premises Walk-Arounds and action points raised where required.Supervising office team.Person Profile:• Excellent interpersonal Skills Essential• Excellent communication and literacy skills Essential• Strong prioritization skills and ability to manage own workload Essential• Self-Motivated Essential• Ability to make decisions and work own initiative Essential• Be flexible Essential• Possess cultural awareness and sensitivity Essential• Be respectful Essential• Be honest and trustworthy Essential• Ability to use Microsoft Office Essential• Ability to use Sage 50 DesiredImportant Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003 Required skills

Admin

Office Manager

Technical Sales

Administration

Admin Supervisor

Keyskills :
Admin Office Manager Technical Sales Administration Admin Supervis