Maintenance Technician - Epsom & Hayes

Key Role Responsibilities:

Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
Communicate effectively with customers, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly
Maintain a focus on delivering services within agreed budgetary & resource parameters
Monitor the electronic maintenance reporting system through TCAS or Base 360 daily ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
Administer all property maintenance & records in accordance with the businesses policies & procedures
Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning
To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary

Organisational Responsibilities:

Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriateindividual(s).
Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents,or other safety issues to appropriate individual(s).

Experience and Skills:

Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
Fluent English verbal and written communication skills
Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents at all times

If you have experience in the same or similar role, please apply now and send an updated CV.

Keyskills :
customer servicemaintenancebuilding maintenance

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