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Job Location | Edinburgh |
Education | Not Mentioned |
Salary | £45,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Title: Technical Field EngineerLocation: EdinburghSalary: Up to £45k per annumJob type: Full Time, Permanent, Remote Working with Travelling RequiredThe Role:As a Technical Field Engineer you will be responsible for the smooth delivery of re-occurring, pre-booked Technical Engineering visits to a variety of customer sites. You will support customers both remotely and on-site, delivering a personal IT servicewithin our framework of proactive service options, tailored to the customers needs.You will review, monitor, support and advise our customers during your visits, ensuring their wider infrastructure IT systems and endpoint devices and are kept in peak condition whether they are cloud or hybrid systems, whilst always delivering exceptionalcustomer service.Who Are WeTSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our valuesare Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission.Why should I work for TSG It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the UKs Top 50 Best Large Companies and one of the Top15 Technology Companies to work for. In addition, we have been awarded a 2-star accreditation for Outstanding employee engagement.Heres why:
Keyskills :
EngineerField Service EngineerField EngineerTechnical Support EngineerTechnical Field EngineerTechnical Operations Engineer