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Technical Analyst

Job LocationEdinburgh
EducationNot Mentioned
Salary£23,023 - £28,779 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Who are DiligentaDiligentas vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients operations. A business that has beendescribed as home by existing employees, we drive a culture that is founded on positive change and development.The OpportunityWere offering the opportunity to join our Business Operations Support department as a Technical Analyst. You will play a pivotal role in providing technical support to Diligenta back-office teams for manual calculations and other technical processes. Thisis also an excellent opportunity to gain project experience, providing guidance and support.Youll be:

  • Working closely with our Actuarial Change team
  • Using existing processes to address and resolve technical calculation queries from customers
  • Checking and validating figures, data and information for accuracy and comprehensiveness to support internal and external customers
  • Supporting project teams through the provision of technical support to ensure that calculations and deliverable requirements are accurate and relevant
  • Assisting in providing confirmation that calculations and figures are correct when new systems are set up or existing systems are amended
  • Raising and explaining any technical problems to the project team that are encountered during testing, providing support for resolution where possible
You should apply if you:
  • Possess good mathematical knowledge and an analytical mindset
  • Have excellent knowledge of Excel
  • Are a strong team player
  • Have the ability to work on own initiative
  • Have excellent attention to detail
  • Mathematics related degrees - desirable
  • Visual Basics - desirable
The Perks
  • 25 days holidays + 8 bank holidays
  • Discretionary annual bonus
  • Company pension scheme membership
  • Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
  • Access to our Confidential Helpline is available to be used by you and your family
  • Develop your career through a wider global organisation of the TCS family

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