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| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | £30,000 - £37,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
The Opportunity:As a result of internal promotions, we are offering the opportunity to join our Operations/Technical Centre as a Risk Events Manager.You will be playing a key part in the management of business incidents, by highlighting issues, and managing the process improvement and customer solution. This role will involve working with various Stakeholders including Business representatives, trackingactions, and completing root cause analysis.This is an excellent opportunity for someone that is motivated and has good process management skills or has previously worked as a Team Manager in a contact centre environment.Youll be: