Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Support Engineer

Lorien
Job LocationEdinburgh
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

2 X SUPPORT ENGINEER - INSIDE IR35 - RUNNING TO END OF JUNE 2024Loriens leading Higher Education Client is looking to hire a skilled support worker.This role will be working to reconfigure spaces and migrate staff & students to laptop/docking solutions, removing desktop workstations from work, learning and teaching spaces. In tandem with this we continue to make improvements to our services, replacingstaff & student user devices in line with the End User Device and Hardware Refresh policies, and rolling out new operating system versions and other improved services, such as Autopilot. The audit and maintenance of accurate asset records is a critical partof this.The following main areas of work are required:

  • Migration of workstation/desktop PCs to docking solution setups, including unboxing, building, testing and asset registering
  • Liaison with users to assist in coordinating these works.
  • Processing existing IT equipment as necessary for disposal or reuse including any administrative and physical work required.
  • Deploying new and reused user devices
  • Audit of hardware assets and updating of asset register
SKILLS / EXPERIENCE:
  • Experience of installation, maintenance, testing and troubleshooting of IT Technology.
  • Practical experience of working in a customer support environment providing technical solutions and able to demonstrate the use of technology.
  • Knowledge and understanding of desktop computers, laptops, printers and software.
  • Proven ability to work with internal and external colleagues such as estates and facilities, suppliers, building trades and other stakeholders.
  • Good verbal and written communication skills, including the ability to communicate effectively at operational levels.
  • Strong customer focus - demonstrating good listening techniques to gain a thorough understanding of customer needs, interpreting requirements accurately, to develop technical solutions and deliver a prompt and efficient service.
  • Ability to consistently and accurately update technical documents such as asset management configuration, procedures for technicians and end user documentation.
  • Practical IT skills, including a good working knowledge of Windows operating systems, computer applications, internet and digital information services.
  • Ability to work calmly and systematically in a busy environment, to prioritise work and to meet agreed deadlines.
  • Good problem solving and analytical skills with the ability to approach and resolve problems in a thoughtful and practical manner.
  • Experience of configuring and supporting Mac operating systems.
  • Experience of structured cabling and related network technologies.
  • Experience of installing and supporting laptop docking solutions.
  • Experience of supporting audio-visual installations.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

APPLY NOW

Support Engineer Related Jobs

© 2019 Naukrijobs All Rights Reserved