SIPP and SSAS Administrator

Job Description

Job Title: SIPP and SSAS AdministratorLocation: Hybrid working basis in either the Edinburgh or Birmingham officeSalary: CompetitiveJob Type: Full Time, PermanentPunter Southall SIPP are your resource for SIPP and SSAS.We operate a full and simple Self Invested Pension Plan (SIPP) via a master trust, and we also offer professional trustee services for Small Self-Administered Schemes (SSAS).Role Overview:To process all aspect of bespoke SIPP and SSAS administration, in a professional and team orientated manner. Punter Southall SIPP staff must adhere to the FCAs Fair Treatment of Customers consumer outcomes and Conduct Risk requirements.Key responsibilities & accountabilities:

• Assisting the team in providing a quality and efficient service to all clients when processing new business and ongoing servicing
• Inputting client data into SIPP~Pro or SSAS~Pro when setting up new plans or schemes and maintaining the data throughout the lifetime of the lifecycle
• Setting up designation bank accounts with Bank of Scotland
• Crystallising of pension benefits and making pension commencement lump sum and/or income payments
• Ability to apply the correct tax code to income payments made
• Recognising the various transitional protections that can apply to a plan and ensuring that the correct LTA is applied
• Declaring and arrangement settlement of Lifetime Allowance charges via HMRCs online services
• Creation of contributions within SIPP~Pro or SSAS~Pro and issuing CPCs when cleared
• Processing paperwork in relation to transfers in from both defined benefit and money purchase schemes and applying in-specie transfers-in
• Processing paperwork in relation to cash and in-specie transfers out, ensuring appropriate checks are made of the receiving scheme before assets or cash funds are released
• Purchasing standard and non-standard assets that are as set within the firms permitted investments list
• Creation of payments using the Bank of Scotlands iSite and Corporate Online systems
• Utilising relationships with inter-company and external professional connections, including accountants and financial advisers
• Liaising with regulators bodies where required, such as HMRC and The Pensions Regulator
• Dealing with day-to-day administration queries either via post, the telephone, or email, directly with clients or via professional connections
• Ensure that volume, SIPP~Pro and SSAS~Pro records are up to date with member details and all relevant policy information

About you:Client Focus

• Ability to communicate effectively and professionally with internal & external clients in a variety of mediums including in writing, face to face and verbally over the phone
• Ability to provide clear technical support and service in a timely fashion
• Ability to recognise when to escalate/refer client issues/queries to Principal

Attitude and Commitment

• Flexible, pro-active, willingness to co-operate and support others, showing initiative, team as well as personal commitment

Commercial Focus

• Ability to support projects/business plan as required incorporating the Fair Treatment of Customers consumer outcomes

Quality

• Ensure all aspects of work are carried out to the highest standards, accurate, persevering to complete task
• Ability to follow all procedures and working practices including, but not exclusively, Data Protection and Anti-Money Laundering regulations

Organisation

• Ability to organise and prioritise your own workloads, ensuring activities are undertaken in accurate and timely manner
• Assist and support the wider team to manage peaks and troughs of work loads

Training, education & qualifications

• Strong Mathematical and English skills, evidence by a minimum C grade at GCSE/3 Standard Grade
• Ideally educated to a minimum of A Level/Higher Standard, or equivalent qualification

Knowledge & Experience

• Over 5 years of administration experience within the SIPP and/or SSAS industry would be preferable
• Experience of having worked within an independent trustee or investment management environment an advantage
• Skills should include:
  • Excel - create spreadsheets, use of basic formulae
  • Word - create and format documents to a high standard
  • Outlook - utilisation of emails
• Familiarisation of the following systems an advantage:
  • Deltas SIPP~Pro, SSAS~Pro and DMM
  • Bank of Scotlands iSite and Corporate Online banking systems
  • Sharepoint
  • Volume by Watermark Technologies

Please click on the APPLY button to be directed to the companys recruitment page.Candidates with experience of: Customer Service Support, Financial Services Administrator, Financial Services Support, Customer Service Advisor, Client Support, Customer Service Admin may also be considered for this role.

Keyskills :
Customer ServiceFinancial Services SupportCustomer Service AdvisorFinancial Services AdministratorClient SupportCustomer Service Support