Senior Property Manager

Job Description

Whats nextIf you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.We are Touchstone, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K.providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, andstudent accommodation. Our places work when they work for everyone.How do we do all this By surrounding ourselves with supportive people, friendly people and can-do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.So,we want you to joinus and the12,000 other colleagues on our journey; colleagues who have helped us create places,maintain209,000homes,manage£4.5billion of assets, deliver £87.9m in social valueand teach80,000 children to swim each week.More about your roleYour primary duty will be to support the team of Property Managers in their roles, getting the best out of them, providing support and training to ensure customer satisfaction for our clients. As a Senior Property Manager you will provide guidance on ourinternal procedures and compliance, as well as legislation relating to landlords and tenancies. As a point of escalation for the team, you willnaturally handle more complex issues toensure asatisfactory and timely resolution. Reporting into one of our OperationManagers, you will drive forward the team ensuring KPIs and targets.This role has been evaluated to suit a hybrid working pattern for a trial period whereby there will be the opportunity to work for home for some days each week if preferred andtravel to the properties will be required from time to time, so thesuccessful candidateshould have a full driving license and their own vehicle.For more information please download our job profile available on our website.More about youTouchstone is a growing organisation and our team works efficientlyat pace, therefore we need you to be able to prioritise as well as lead and support your team. The ability to build strong relationships with excellent customer service and communicationskillsare essential.You will be able to demonstrate your experience inorganising and meeting deadlines in a similar role, along withmaintaininga positive can do attitude andcommunicatingat all levels.Experience working within a property managementenvironment is essential and the ideal candidate will demonstrate a supportive and innovative approach to the role.The benefitsOur ambition gives you all the challenge you could wish for and thats why we can offer you tangible and exciting career progression in a diverse and pioneering business.Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.We know that theres always more we can do to make you smile, thats why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free ordiscounted gym membershipto a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.