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Senior Pensions Advisor

Sanderson
Job LocationEdinburgh
EducationNot Mentioned
Salary£30,000 - £32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Looking for professionals with strong understanding or Pensions legislation, regulatory requirements and HMRC requirements. As a senior member of the team you will be required to take on additional responsibilities which include training, coaching and representingthe team on projects.Responsibilities:

  • Will be providing administration service to customers, working to Service Levels with adherence to quality targets.
  • Completing/checking and auditing casework and providing constructive feedback, coaching and training to your colleagues is a big part of what you will be doing.
  • Will be expected to have engagement with our client contacts helping to resolve complex customer enquiries based on competent working knowledge of customer requirements using pensions knowledge.
  • The provision of technical guidance to your teams is going to be important, providing swift support when required. Identifying process improvements in immediate area of work responsibility in order to improve output and customer service is also key.
Requirements:
  • 2-3 years experience within Life and Pension Admin
  • Excellent communication skills (written and oral) with a strong desire to deliver exceptional customer service.
  • Strong IT skills and a willingness to learn a variety of systems.
Benefits:
  • 28 days + 8 bank holidays
  • 4 x Life Assurance.
  • Company sick pay
  • Matched pension scheme

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