Senior Manager - Risk & Controls - Business & Commercial Banking

Job Description

End dateSunday 05 November 2023Agile Working OptionsHybrid WorkingJob descriptionReporting to the Head of BCB Lending & Working Capital Chief Controls Office, youll lead c.10 Controls specialists, undertake and support a range of Control management processes and systems, interpret a range of data, managing the efficient and effective productionof high-quality analysis, anticipating stakeholder needs.As first line business partner youll lead on Risk & Control engagement with the Product specialists to deliver strong outcomes for the breadth of clients in the Lending & Working Capital portfolio, to ensure that existing plus new product propositions andtransformation are delivered safely, with Consumer Duty in mind. Through Control by Design you would ensure risk is designed out and regulation designed in at the outset.We collaborate with colleagues in Lending & Working Capital, and across BCB and Corporate & Institutional Banking (CIB) to manage risk, drive financial outcomes and develop our product offerings, to benefit our clients, colleagues and shareholders. Youll havea track record of strong communication and influencing skills, thought leadership, emotional intelligence and strategic thinking.What youll be doing:

• Maintaining relationships with key internal customers to build a robust risk framework, sharing knowledge across the BCB Lending & Working Capital Product and Platform teams.
• Planning and delivering product and business Control requirements including Risk & Control Self Assessment (RCSA), RCSA developments, working collaboratively with other Risk & Control Partners, business Platform and Product teams where appropriate.
• Providing input and challenge to risk reviews, led by Product Managers/Heads or external Risk partners such as Chief Controls Office, Credit Risk Assurance, Conduct Compliance and Operational Risk, Legal and Audit.
• Handling the interface between three lines of defence teams to BCB.
• Working with Relationship Management teams to ensure distribution activities are adhered to, overseeing and manage remediation and rectification activities working with Product Managers.
• Developing effective relationships and maintaining a network across the business to keep informed of developments, horizon risks and understand business process risks and issues.
• Providing input into the development of compliance and risk policies, developing underlying procedures and monitoring their implementation.
• Participating in our monthly risk forum and producing submissions to Product Governance Committee, and Risk Committee.

What were looking for: Our innovative ways of working will guide everything we do! - so we want people who are able to display the following qualities and have the relevant experience:

• Inspiring, a strategic problem solver with a passion for outstanding customer experiences.
• Intellectually curious in their outlook with an ability to assimilate information and establish a fact base from which to spot risk, control uplift opportunities and inform decision making.
• Leadership abilities, building trust and empowering teams using coaching techniques to provide constructive challenge.
• Strong influencer: able to successfully handle key partners and priorities, influencing at senior levels with a strong customer ethos.
• A good understanding of LBGs Risk Management Framework and be able to demonstrate practical application of risk principles. This may include a proven ability to identify, assess, monitor, control and mitigate risks to business is important.

What were interested in:

• Knowledge of credit, operational and regulatory risks
• Awareness of the BCB L&WC products, propositions and Platform
• Understanding and application of LBGs Product Policy

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

We’re building an inclusive, values-led culture where colleagues feel included and recognised for their contributions. Were committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusiveenvironment where all our colleagues can be themselves and succeed on merit. Were an equal opportunity employer and deeply value diversity within our organisation. Please get in touch if you need us to make any reasonable adjustments for you.You’ll learn new skills and be given opportunities to grow and develop. We’re a very supportive team who care about your wellbeing.Our Hybrid ways of working means that you can find a work-life balance that suits you, with a mix of home and office working. The expectation currently is that you work a minimum of two days a week in the Office.If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.