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Senior IT Support Analyst

Quorum Network Resources
Job LocationEdinburgh
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Quorum Network Resources are one of the largest Microsoft Gold Partner IT Consultancy firms in Scotland as well as being a Microsoft Tier 1 Cloud Solutions Provider and we are currently looking to add an additional permanent Senior IT Support Analyst / Project Support to our rapidly growing Managed Services team.About the role: From desktop support through to server and cloud projects, the role promises a varied and interesting exposure to a broad range of technologies including Office 365 and Microsoft Azure.You will be joining our team at a very exciting time where you will be provided with ongoing support, training, and development to allow you to develop your skills and grow the career you really want. Our team are talented, dynamic, and committed professionalsand we would love to hear from you if you are passionate about innovative technology solutions.What we are looking for:5 years+ experience of supporting / troubleshooting a range of technologies which may include:

  • Windows Server 2008-2012-2016-2019
  • Active Directory
  • Office 365
  • Azure
  • Dealing with Backup Solutions (e.g Veeam, Commvault)
  • MS Exchange admin
  • System Centre
  • Virtualisation (VMWare or Hyper-V)
  • Networking fundamentals
  • Windows 10
  • Microsoft AZ 900 - Azure Fundamentals and MS 900- Microsoft 365 Fundamentals accreditations are required within the first 6 months of employment;
  • Strong technical skills and experience across a broad range of technologies;
  • Current MCSA/MCSE and/or equivalent certification and ability to demonstrate a similar level of knowledge is expected.
  • Excellent written and verbal communication skills;
  • Ability to adapt quickly to a fast-paced environment;
  • Ability to multi-task and prioritise against competing tasks and projects;
  • Ability to communicate effectively with both technical and non-technical individuals;
  • Strong teamwork and interpersonal skills;
  • Ability to lead teams and coach others.
Why QuorumQuorum is an Employee Owned company providing IT managed services, projects, and professional services to a diverse range of clients from enterprise scale clients to small/medium business within both the private and public sectors.We offer highly competitive salaries with an excellent benefits package including contributory Pension, Private Health Care, the ability to buy and sell holidays, as well as paying for your home broadband, excellent training and development opportunitieswith the ability to earn annual bonus on Microsoft Accreditations, and an annual personal technical budget to ensure you stay up to date with the latest technologies.Still not convinced We encourage personal development and have a highly collaborative working culture with high levels of employee retention. We have won awards for our Family Friendly Working and pride ourselves on our ability to manage employees individualneeds to make work-life fit around personal life. We believe our culture is our strength and want to work with like minded individuals who love technology as much as we do.If like us, you eat, sleep and breathe technology, please apply today.If this sounds of interest please click APPLY for consideration.Applicants with the following job titles may also be considered for this position, IT Support Engineer, IT Support Analyst, Windows Support Engineer and Senior IT Support Engineer.

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