Relationship Manager - Client Service - Vice President

Job Description

DescriptionAbout this roleAre you a financial operations leader with relationship management experience searching for a rewarding and dynamic opportunity with the worlds largest asset manager Do you pride yourself on building strong relationships, leading teams and programs, workingalongside business partners and bringing strategic operational solutions to fruition Look no further! BlackRocks Global Provider Strategy (GPS) team is pursuing a Vice President to join our team. We recognise that strength comes from diversity, and willembrace your skills, eagerness, and passion while giving you freedom to grow professionally and as an individual. Team Overview BlackRocks GPS team is responsible for using BlackRocks scale, industry knowledge, and risk management capabilities to build and expand partnerships with leading financial institutions, achieving the delivery of high-quality service to our firms clients.To achieve each of these goals, GPS develops and implements a forward-looking provider strategy designed to increase operational efficiency, provide risk and cost visibility, and provide flexibility as our business evolves, leading to an enhanced client experience.To balance our relationships, GPS implements a global provider governance model that combines quantitative and qualitative components, encompasses a consistent engagement program between BlackRock and our partners, mitigates operational risks, and sets parametersfor the selection of new partners. Role Description We are looking for an outstanding leader to join GPS in Edinburgh who will be responsible for the EMEA Relationship Management team as well as direct Provider relationships. They will drive our best-in-class governance programs and partner with stakeholdersto shape our regional franchise and operating models. Key Responsibilities

• Key interface between BlackRock and Provider relationship management teams, acting as the central point of escalation for all major Providers related matters across the region
• Communicate relationship status to BlackRock executive leadership team and stakeholders
• Work proactively with internal constituents to drive, evolve and execute on our relationship strategies
• Refine BlackRocks post-trade landscape and provider operating models to improve scale and optionality
• Proactively detect and address risk utilizing metrics and management information
• Hold Providers accountable for the service delivery, regulatory adherence, prepare and lead quarterly meetings and strategic discussions
• Stay ahead of industry developments, collect local market intelligence, and ensure BlackRock is well positioned to scale our business model
• Lead or participate in Provider searches such as RFPs and RFIs
• Drive commercial terms with respect to fees - taking into consideration Provider costs structures, potential savings and broader enterprise-wide relationships
• Construct documents and presentations to be used with EMEA regulators, fund boards, and BlackRocks risk constituents, presenting our program and associated findings
• Facilitate the implementation of the GPS oversight programs for ongoing monitoring of provider performance
• Partner with L&C, internal audit and RQA to carry out Risk assessments

Qualifications

• BS/BA degree in finance, accounting economics or a related degree; advanced degree preferred
• 5+ years of relevant investment industry experience with emphasized focus on risk mitigation and/or vendor management activities
• Banking or Securities or Investment Management experience within regulatory reporting/compliance, enterprise-wide risk management, legal or business risk consulting desired
• Ability to self-manage workloads and work in a fast-paced environment, proven team member, and has strong attention to detail with highly effective oral and written communication skills
• Ability to structure, scope sophisticated problems and apply a range of analytical tools to develop solutions
• Ability to think outside-the-box and contribute to the identification and implementation of improvements to the way in which we operate
• Ability to lead projects in a dynamic and evolving environment with the expectation of meeting Fiduciary needs
• Proficient in Microsoft Office products, emphasis on Excel and PowerPoint

• BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and bethere for the people you care about. Our hybrid work pilot BlackRocks current hybrid work pilot is designed to help you experience the best of both worlds: the opportunity to connect with colleagues in person and the flexibility to work remotely, with greater time to focus on whats important to you. In line withlocal health guidance and regulations, employees are generally expected to work 3 days in the office and 2 days from home (on average) each week. For some business groups, more time may be required in the office, while greater flexibility may be in place forothers. Our "One BlackRock" culture means youll be supported to collaborate with your new colleagues while bringing your full self to work - wherever you are. The health, safety and well-being of our people will always be our top priorities; we will continue to monitor local conditions and health advisories in making decisions about our work environments. About BlackRockAt BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their childrens educations, buying homes and starting businesses.Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. Its why were dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunitiesto help them thrive. For additional information on