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Recoveries Paralegal Motor Insurance

DWF
Job LocationEdinburgh
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Recoveries Paralegal - Motor Insurance - Edinburgh/GlasgowThe Motor Insurance team at DWF acts on behalf of major insurance clients and manages a high volume of recovery claims. The team is currently seeking a paralegal to join its growing motor recoveries practice in Scotland.Main function of job: To progress subrogated motor recovery cases, under supervision, to a speedy, efficient and satisfactory conclusion for clients whilst providing and maintaining management information under the terms of the client service level agreement.Main Duties:

  • Action all cases in line with practice group/client service standards and protocols ensuring the monitoring and completion of MI as required;
  • Managing a volume caseload through the Visualfiles system, ensuring that all files are kept up to date.
  • Working pro-actively to progress claims efficiently to a conclusion
  • Raising case or client issues with Senior Paralegals as appropriate
  • Dealing with incoming and outgoing communication to clients and third party insurers, via telephone, email and post.
  • Opening files electronically, including regular high volume uploads from bulk clients.
  • Driving sector specific business development relationships and actively assisting in the management of relationships with new and existing clients.
    • Skills:
  • Strong IT and keyboard skills with knowledge of Word, Excel, and MI reporting.
  • Substantial experience in either insurance claims handling or subrogated recoveries
  • High level of proficiency in written and spoken English, including a confident telephone manner.
  • Excellent administration / organisational skills.
  • A good team spirit with proven team working skills.
  • Excellent communication skills.
  • Flexibility, willingness to learn on the job and to participate in learning and development opportunities.
    • Were offering you the opportunity to join a dynamic and fast paced team and gain access to top level industry training. DWF has a unique approach to providing legal services and work with market leaders and the best in the industry, all whilst providing a supportive work environment where you will work collaboratively towards a shared vision.Benefits package and flexible working:We want you to feel valued and rewarded by your time at DWF. We understand the importance of offering you a reward package that goes beyond simply salary. That’s why, when you join DWF, you’ll be given a choice. You can pick from a range of benefits, allowing you to build a package that suits your needs and lifestyle, as well as those of your family. In addition to our standard benefits (medical insurance, life insurance, pension and 25 days annual leave), we offer flexible benefits which include season ticket loans, gym memberships, health assessments, cycle to work, retail vouchers, a buy as you earn share scheme and dining cards. You will also have access to additional wellbeing programs such as an online GP and an Employee Assistance Programme.We welcome applications from people looking for a flexible or [partly] agile role. We are happy to explore your preferred working patterns as part of your application.About DWFWe are a global legal business, transforming legal services through our people for our clients. In March 2019, we became the first Main Market Listed legal business on the London Stock Exchange. We have over 31 key locations and over 4,000 people delivering services and solutions that go beyond expectations. Join us on our shared journey to redefine legal services and youll find a professional life that stretches and redefines you too. At DWF we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.Note to recruitment agenciesWe hire the majority of our talent directly by our resourcing team or via referrals. On occasion, we will look for external support and will release vacancies to our recently reviewed Preferred Suppliers List. Speculative CVs sent by other agents or outside of the agreed process will not be accepted and no recruitment fee will be applicable.

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