Property Administrator

Job Description

Role Overview We have an opportunity to join a well-established, successful and busy team. The Property Administrators main responsibility will be overseeing and managing compliance and Anti-Money Laundering (AML) documents for all property files and purchasers.The Property Administrators other duties will include, providing overall professional administrative support to the Edinburgh town residential team. This involves dealing with telephone queries, arranging viewings, logging property and buyer details, typingreports, brochures and correspondenceTeam OverviewSavills culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeingoffer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance.The Edinburgh town residential team comprises 2 Directors, 2 Associate Directors, 1 Associate, 1 Estate Agent, 3 Administrators as well as a number of viewing agents.Key Responsibilities of the Role

• Providing full administrative support and PA responsibilities to the designated team
• Ensuring that files adhere to compliance and AML regulations
• Diary management including internal and external meetings and viewing agents diaries
• Social MediaAdvertising on Facebook and Instagram
• Filing online and offline, photocopying and scanning various documents
• Responsible for the departments property keys and preparing completion gifts on settlement
• Raising invoices, fee share allocation using Reapit (in-house database), managing disbursements and updating billing sheets accordingly
• Updating and/or producing schedules, spreadsheets, presentations, reports, pitches and correspondence
• Book photography, floor plans and liaise with relevant companies
• Taking enquiries on the phone, speaking to applicants/clients, arranging viewings
• Meeting and greeting visitors to the office, registering applicants if required
• Uploading and management of properties on in-house database and websites
• Assisting in the production of sales particulars
• Assisting the sales team with their general duties
• Maintaining a high level of professionalism when dealing with clients and colleagues
• Assisting with booking, organising and collating local weekly advertising / booking and collating national advertising where necessary
• Provide holiday and absence cover
• Keeping marketing materials up to date for office displays, direct mail campaigns and pitch materials
• Provide assistance to team members wherever possible
• Exercise confidentiality and discretion at all times
• Be proactive to be able to complete work required
• Assist our Marketing department for team marketing initiatives

Skills, Knowledge and Experience

• Experience in a similar role desirable but not essential
• Intermediate/Advanced Microsoft Office skills (incl. PowerPoint)
• Fast and accurate copy typing
• Excellent verbal and written communication skills, including a pleasant telephone manner
• Must understand the principles and practice of client care
• Ability to work in a team and understand team dynamics
• Strong proof reading and attention to detail skills
• Previous property sales or lettings experience is helpful but not essential
• A flexible approach to work and a positive attitude
• Using initiative to ensure all necessary takes are in hand
• Proactive attitude and ability to multitask and to work accurately and effectively under pressure