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Principal UX Designer

FPSG Connect
Job LocationEdinburgh
EducationNot Mentioned
Salary70,000 - 900,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Principal UX DesignerEdinburgh (Hybrid or Remote)Up to £90,0004-day, 32 hour weekWe have a great opportunity to join a market leader the education space whose software enables enterprises word wide to deliver effective an efficient training to their customers and employees.OverviewAs a Principal UX Designer you will have the opportunity to scale our clients platform to the next level by applying your service and product design experience. You will have the unique opportunity to help drive human-centered design, customer discoveryand product design experiences in this growing enterprise-level learning and development ecosystem.In this role, you will leverage your experience across the full design stack of user insights & research, service design, information design, interaction and visual design to bring clarity, simplicity and value to our enterprise training operations customers.Role Responsibilities: Customer Understanding & Service Design

  • Champion and lead qualitative and quantitative user research of our customer experiences, including needs assessment, validation, synthesis and prioritization
  • Bring your research to life and build shared understanding through design documentation: customer journeys, service blueprints, insight-opportunity frameworks, personas, stories, prototypes or final designs
Product Design
  • Engage with stakeholder, product and development partners to define how customer experience across the platform can be better organised including information organisation and user experience/interface transitions across the platform.
  • Collaborate with design partners to create wireframes, high fidelity mockups, prototypes, user flows, information architecture diagrams, or other artifacts required to build shared understanding across cross-functional teams.
  • Oversee, champion and curate our Piston UX Design System.
Human-Centered Design leadership and education
  • Contribute to the literacy, use and evolution of design thinking, product design and service design across the organization, to better serve customers and build business value
  • Partner with other members of the UX team to build service maturity, regularly evaluating and updating elements of the teams design operations.
Essential Skills Required:
  • Bachelors degree in HCI, Design, Psychology or related field
  • Extensive professional experience, variety of industries a plus
  • Postgraduate qualification a plus
  • Interactive design portfolio
What Youll Get
  • Enjoy working as part of a talented team where everyones input is valued
  • An unrivalled work/life balance - you work a 4-day, 32-hour, week but get paid for 5 days!
  • Work remotely from anywhere in the UK
  • 22 days holiday per year (based on a 4 day week) plus 6 Company holidays
  • Great tools - MacBook, 27" monitor, mechanical keyboard etc
  • Flexible working schedule
  • Retirement savings
  • Life assurance of 4 times salary
  • Entirely private and confidential access to our resident therapist
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

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