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Job Location | Edinburgh |
Education | Not Mentioned |
Salary | 21,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Here at Office Angels Edinburgh we have a great opportunity to join our clients recruitment team as a Placement Co-Ordinator. The salary is £21,000 + bonus. This is on a rotational shift basis from Monday-Sunday, 5 days a week, with the hours of work being7am - 2pm, 8am - 3pm, 12pm - 8pm and 2pm - 10pm.Working as part of the Operations team, the Placement Coordinator acts as a liaison between our clients and workers, by coordinating the placement of our workers into our clients shifts, whilst supporting the growth of our client and candidate database.The Placement Coordinator also responds to queries from clients and workers in relation to all aspects of our business.Job Responsibilities:Answering telephone calls and emails from clients and input new shift information onto our bespoke software.Make outbound calls to workers in order to gain their availability for current and future shifts and encourage ongoing worker compliancy.Take inbound/make outbound calls to workers in order to book them into shifts at hospitals and other clinical settings, ensuring their skillset matches the shift requirements.Make outbound calls to clients to confirm worker details, establish additional demand, promote nurse availability and enhance client relationships to support business growth.Promote our online ordering and booking platform to clients and workers.Ensure professional, informative and positive relationships are created and maintained at all times.Liaise with all internal departments regarding any additional queries.Experience and/or Qualifications:Exceptional customer service skills.Excellent communication skills.The ability to be proactive, to multitask, prioritise, work well under pressure and to strict deadlines.A positive and engaging manner with the ability to solve problems effectively.A proven track record of overachieving KPIs.Good team working skills and the ability to work under minimal supervision.Whilst wed love to get back to every applicant personally, it isnt always possible and sadly we cannot provide individual feedback. If you are interested in this role and wish to be considered, please click apply! This vacancy is being advertised onbehalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. **If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email**Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.