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Job Location | Edinburgh |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Purpose of the RoleSt James Quarter (SJQ) is a world-renowned retail-led mixed-use destination comprising 850,000sqft of prime retail, food and leisure space, a multi-screen cinema, a world class 5 Star “W” hotel, 152 private apartments and a 4-star aparthotel.The Operations Services Manager is the subject matter expert in Operational Excellence with subject matter experience within a guest centric business.You will be empowered to shape the future service delivery within your sphere of responsibility and look at introduction of innovative solutions with customer service and service delivery the foundations of decision making whilst strategic in vision thisis a hands-on role with clear demonstrable focus on output and deliverables.The role will involve the direct management of the following service lines both in house operations and outsourced to third party providers,