Operations Manager - Security

Job Description

Job Reference: IS/GB/20-03/1115Job Title: Operations Manager - Security Location: Edinburgh and surrounding areaSalary: Competitive Hours per week: Monday to FridayBusiness OverviewAtalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services,energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning servicesto the private and public sectors and supporting the local communities in which it operates.Role OverviewWe are currently recruiting for an Operations Manager within our Security division to join our passionate and driven team.Benefits

• Informal hybrid/flexible working arrangements
• 25 days holiday + bank holidays
• Free fruit in our offices
• Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
• Wide range of retail discounts
• Regular social and charity events are held in our offices
• Get involved in charity events in the local community

Wellbeing

• Discounted gym membership
• Eye test £25 voucher and up to £100 towards glasses
• Join our Cycle to Work scheme via salary sacrifice
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events
• Access to internal Mental Health First Aiders

Career development and recognition

• Immediate access to “Opportunity” our internal Learning and Development platform
• Required professional membership fees paid for
• Opportunity to win monthly Atalian Servest Superstar Awards
• Long service awards

Key Responsibilities:

• Have the day-to-day responsibility for quality performance on the various contracts concerning security.
• Assist in the management and monitoring of the operation of the contract and ensure compliance with the contract specification.
• Respond to any reasonable request of the company or clients.
• Apply quality control procedures to ensure the maintenance of high standards of service.
• Assist in effective management within budgetary constraints.
• Manage a team of mobile managers and supervisors.
• Maintain up to date key registers for your local mobile team.

About You:

• Applicants must have the right to work in the UK
• Relevant Security Industry Association (SIA) license essential
• Full Driving License essential.
• Previous experience in delivering security solution services to a large client estate.
• Able to prioritise effectively and demonstrate excellent time management skills.
• Ability to travel from site to site as required to meet the needs of the business.
• Strong leadership style with a focus on supporting and developing employees and colleagues.
• Ability to demonstrate strong personal integrity and maintain confidentiality.
• Taking responsibility for the area of responsibility and adopt a positive attitude toward problem-solving.
• Flexibility and willingness to adapt to meet customer or business needs.
• Proven experience in managing people across multiple sites.
• A proven track record of dealing with senior clients and customers.
• Experience working at a good level in operational management, leadership, and service delivery environment.
• Experience in setting and achieving the standard for health and safety
• Experience in both P&L and budgetary matters.
• Strong interpersonal skills with an ability to operate and build credibility at a mid and senior level with key stakeholders.
• Excellent negotiating and diplomacy skills combined with the confidence and resilience to handle potential conflict situations.
• Ability to resolve conflicting issues and priorities.

Please note that this position may require security clearance as a contractual requirement.How to apply If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)https://b/form/f3343c912a8643b69cfdc89dc2bbba8f