Licensed Security Officer - Edinburgh

Job Description

Do you have what it takes to be an Licensed Security Officer with SecuritasWe have an exciting opportunity for an enthusiastic Licensed Security Officer to join our dynamic team on site at one or our clients premises in Edinbrugh. This role is perfect for anyone who is looking to stay within the Security industry or looking tostart a new career in Security in an exciting and challenging role.This role is a mixture of days, nights and Weekends. You must be flexible to attend these shifts for this role. The Role of Security Officer is to provide an outstanding security service at the working location which is in line with the Assignment Instructions set by our client / customer in order to protect their employees, property and other assets.Although demanding, a Security Officer role with Securitas will allow you to demonstrate your exemplary customer service skills as you engage with customers, clients and visitors throughout each shift, whilst remaining alert to security issues and keepingeveryone safe.The main duties and responsibilities are as follows: -Protection of Property and Premises

• Prevent and deter unauthorised access to site. Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Conduct external and internal security patrols as detailed in the Assignment Instructions.
• Provide traffic control and apply parking restrictions as required.
• Carry out routine tests of security equipment where appropriate.
• Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions.
• Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions.
• Maintain all logbooks and records as detailed in the Assignment Instructions.
• Issue visitor/contractor passes in accordance with the Assignment Instructions.
• Deal with lost property in accordance with the Assignment Instructions.

Health and Safety

• To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.
• Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the AssignmentInstructions.
• Ensure all walkways and emergency escape routes are always kept clear.
• Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.
• Notify the Securitas Operations Centre (SOC) in the event of any emergencies and follow the instructions given.
• Investigate the cause of all fire alarm activations.

Prevent Loss and Waste

• Report instances of property at risk of being lost, stolen, damaged and/or vandalised.
• During patrols, switch off unnecessary lights and close windows.

Prevent and Deter Crime

• Operate radios, pagers, clocking equipment and any other physical security equipment used on site.
• Operate customers stop and search policies when required.
• Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects and vehicles.

Customer Service

• Display an outstanding level of customer service.
• Take responsibility for problems that staff and visitors may have.
• Display the highest standard of personal presentation and smartness of uniform to maintain the image of Securitas and the customer.
• Answer telephone calls professionally and in accordance with the Assignment Instructions.

Continuous Improvement

• Identify opportunities for improving practices and processes, and enter the details in the Ideas Book.

Other responsibilities

• Book on at the beginning of each shift and make check calls in accordance with Company policy.
• Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.
• Undertake any other duties as requested by Branch Management.

Essential Skills

• Must hold a valid SIA Licence.
• Must pass a DBS check or hold a current DBS Licence
• Must have the right to work in the UK
• Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment or full and part-time education during that period.
• No current criminal convictions.

To work with us you will need to be confident, articulate and communicate well both orally and in written language.Our team need to be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence.Desirable Skills

• Security experience in a similar role.
• Excellent customer service skills.
• Experince of using computer systems.
• Adaptability.

About CompanySecuritas are redefining the way that Security Officers are perceived within the security sector and unlike other security companies, we are driving solutions that combine people technology and knowledge rather than just static guarding. We are establishinga reputation that is second to none as we integrate with the operations teams within hundreds of high-profile companies.

Keyskills :
CCTVProtective ServicesSIASSPSecurity OfficerGuardDoor Staff