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Junior Systems Analyst, Salesforce

Go Partnership
Job LocationEdinburgh
EducationNot Mentioned
Salary30,000 - 40,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

My client are a global software company, world leaders in their sector, with poducts deployed in more than 350,000 organisations. They have a commitment to science, sustainability, community, education, research, and positive change.We are currently looking for a Junior Systems Analyst to help ensure that we are using our back-office systems in the best way for the successful delivery of our projects. You would be focusing on continual improvement of our use of systems such as Kimble(a professional services automation application built on the Salesforce platform), Microsoft DevOps and Office 365 including Sharepoint. You would be working in our Professional Services Team, and our purpose is to help our customers to be successful withour technology.The role:Working for us as a Junior Systems Analyst your key responsibilities would be to:

  • Act as the System Owner and administrator for Kimble - Answering technical questions, testing, configuration, upgrades, reporting, dashboard and supporting continuous improvement
  • Advice and Guidance - share best practice on the use of our key systems including Kimble, Microsoft DevOps and Office 365 (including SharePoint).
  • Provide training - in key back office systems, delivered 1-1, as groups or remote through documentation and videos.
  • Capture and prioritise our business requirements - liaise with colleagues and capture business requirements, identifying how they can be delivered through our portfolio of back office systems.
  • Understand future roadmaps - Looking ahead at product roadmaps and how they could benefit our business
  • Collaborate - support the PMO team and initiatives as well as the wider Professional Services team and stakeholders.
About YouWe are keen to consider candidates with a range of experience, ideally you would:Have experience of the Office 365 Tool set including Excel, Sharepoint and TeamsExperience of using Kimble and /or salesforce administration is beneficial.Have good IT skills with an ability to quickly learn new systemsBe a great communicator with the ability to clearly communicate technical conceptsTake pride in a high level of accuracy and attention to detailPossess excellent time management skills with an ability to prioritise work and deliver to multiple deadlinesBe able to build strong relationships with key stakeholdersBe analytical, enjoying problem-solving and able to think outside of the boxBe interested in the full system life cycle, including requirement gathering, testing, configuration and release management.Be interested in project management and IT systems.If you are looking for a job that provides you with excellent training and coaching, plentiful future career opportunities and would enjoy being involved in an organisation that make a real difference then this could be for you.We truly value the individual contribution that each person makes, rewarding them with a generous bonus scheme and comprehensive benefits package.Location: Flexible! Our Professional Services team work with customers across the UK and we are open to flexible working arrangements to suit your personal circumstances. Work from home, enjoy one of our modern offices in Aylesbury, Cambridgeor Edinburgh, or take a hybrid approach and split your time between home and the office.

Keyskills :
AnalystCommunication SkillsSharePointSystem AdministrationSalesforce Administrator

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