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IT Analyst - Customer Solutions

Job LocationEdinburgh
EducationNot Mentioned
Salary50,000 - 60,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

FPSG are delighted to be able to offer an exciting opportunity for an IT Analyst to join a high-profile Team of technical and business experts within the financial/banking sector. We are looking for an IT Analyst to form the technical bridge between thebusiness requirements and produce fantastic results which will have significant impact on the success of the product and direction of the business. Youll be given access to the best of talent within the business, to allow you to gather, document and analysetheir requirements to create solutions. With modern offices in city locations available to use in Newcastle or Edinburgh, you can find a great work/life balance to suit yourself, with the Team currently working remote and meeting up when its sensible to doso.Within the role, you will be:

  • Responsible for proactively leading the effort to understand the business requirements and identify how best to translate those into systems solutions
  • Collaborating with key business resources on requirements gathering, solution design, configuration, testing, user acceptance, implementation, and documentation
  • Planning production software deployment activities and provide input into the change management process. Ensure individual and team compliance with all policies and procedures
  • Defining and articulating project scope to stakeholders to help define the shape of project delivery
  • Consulting with the business to understand the desired outcomes in order to help shape the project
  • Evaluating and undertaking business and IT impact analysis
  • Leading the analysis and design activities on major change initiatives across the business; throughout the project lifecycle, continually evaluating and assessing the impact any changes, risks or issues will have on the project
  • Identifying, evaluating and sizing solutions to meet customer needs and business outcomes by collaborating with our internal and external stakeholders and suppliers
  • Ensuring the system design balances functional, service quality and system management requirements
  • Supporting and line managing/ coaching colleagues - sharing knowledge and experience.
What we are looking for from you:The work is always at a fast pace, so the below notes are what the Team will benefit most from you bringing to the table:
  • An ability to communicate effectively with business and IT stakeholders
  • Demonstrable knowledge of relational databases
  • Demonstrable knowledge of Application Programming Interface (API)
  • Having skills in developing process flows are desirable
  • Demonstrating examples of your track record of leading business & IT analysis and consultancy on projects
  • Previous extensive experience of working on complex projects with internal and external stakeholders & suppliers
  • A natural enthusiasm and passion to get the job done in a timely fashion through collaboration with colleagues and stakeholders
Next Steps and Reward:If you are ticking the majority of the above boxes and have an interest in learning more, please submit your CV immediately and we can discuss your experience and also the fantastic salaries and packages on offer, which will reflect where your career isgoing. Really great training, mentoring and coaching opportunities will be a huge part of your future development and you can have a definite direction to ensure you are supported by the business to deliver your full potential. Interviews will be booked tofit around everyones busy schedules and like the role itself, will be done remotely, with the option of being in one of the offices closest to your location.We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

Keyskills :
APIIT AnalystApplication Programming InterfaceApplication Programming Interface (API)

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