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Job Location | Edinburgh |
Education | Not Mentioned |
Salary | £40,000 - £58,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
This is an exciting opportunity for an Incident a recovery ManagerAs the Incident & Recovery Manager You will be responsible for operating the process of restoring normal service operation as quickly as possible following an IT service incident, minimizing the adverse impact on business operations and ensuring that agreed levels of service quality are maintained. Youll build and develop the culture of the CIO function as a key member of the IT Production Services Leadership Team and support the development of the CIO culture skills and experience: * Strong experience of working as an Incident/Major Incident/Recovery Manager within a banking environment* Previous technical exposure to banking related services (ATM, Mainframe, distributed applications, citrix and payments)* Ability to create and maintain a culture and vision where colleagues are engaged and inspired to deliver within budget and timelines for their customers* Ability to cope in a technically complex and fast-changing environment with strong planning & organising skills* Ability to manage technical operations simultaneously and think strategically to evaluate options in the short, medium and long term* Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verballyExcellent influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels