HR Administrator Team Leader

Job Description

Job role: HR Administrator Team LeaderLocation: Edinburgh (Hybrid)Job Type: Full-time, permanentHours: 35.25 Hours per weekShift Pattern: Monday to Friday 9am to 5pmMenzies Distribution is looking for a HR Administration Team Leader to supervise a team of administrators providing all HR transactional and administrative support to the business. This role will help oversee an efficient and effective service and supportthe team in delivering a customer focused service, that meets SLAs, and works on continuous improvement to ensure the aims of the business are achieved.This is a fantastic time to join our team and grow your HR career, as we continue to enhance the function, invest in new technology (i.e., new HRIS system & Payroll System) and support our business growth objectives. WHAT YOU WILL DO

• Assisting the HR Services Manager to continuously develop the team
• Overseeing a customer focused administrative/transactional function that meets SLAs and KPIs.
• Championing the work of the team to ensure efficiency and quality in the delivery.
• Maintain accuracy of all HR systems data, ensuring all employee changes are made in a timely and accurate manner
• Respond to and action all HR transactional queries within agreed SLA timelines, escalating to relevant HR colleagues and line managers where appropriate
• Prepare HR transactional correspondence and letters to agreed standards
• Prepare and distribute on-boarding materials for new starters and conduct references
• In conjunction with the recruitment team, line managers and HR business partners, prepare contracts of employment in line with agreed terms and standards
• Administer benefits, long service and recognition schemes,
• Work collaboratively with payroll team and support the HR Business Partners
• Adhere to appropriate regulations, policies and procedures
• Deal with enquiries from internal and external customers in a timely manner, personally resolving matters or ensuring an appropriate handover
• Provide support to the HR management team
• High level understanding of HR issues, process, and procedure together with knowledge of statutory requirements
• In depth knowledge of transactional processes (preferably gained in a HR environment) to enable interpretation for policy and guidance to customers
• Knowledge and understanding of HR Administration.
• Understanding of Data Protection legislation, its implications, and the need to comply
• Ability to foster positive working relationships and deal with sensitive issues with discretion, empathy, and respect.
• Prior track record of providing excellent customer service
• Skilled user of the Microsoft Office suite including Word, Excel, Outlook and SharePoint.
• Proven interpersonal and communication skills, which can be demonstrated when interfacing with all levels within the business
• Proven capacity of managing workload in a high-paced environment
• High levels of initiative and get up and go to manage own workflow to meet objectives
• A capacity for persistence and resilience and patience in a fast-paced environment
• Desire to learn and drive for continuous improvement
• Excellent interpersonal and communication skills
• Good working knowledge of HR Software, preferably Midland HR iTrent software

WHAT YOU NEEDHOW WE WILL REWARD YOU In addition to a competitive remuneration package and company benefits, we provide ongoing development and learning programmes, services and support designed to help you manage and balance your work/life priorities.

• 31 Days Annual Leave increasing to 32 after 5 years service (Plus 2 Fixed Days)
• Pension Scheme
• Life Cover
• Cycle to Work Scheme
• Eye Care
• Free Onsite Parking

INCLUSION At Menzies Distribution Limited, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, well do everything we can to support you. As part of this commitment, we offer flexibleworking options for some of our roles.