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Housing Coordinator

Reed
Job LocationEdinburgh
EducationNot Mentioned
Salary£18.62 per hour, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , part-time

Job Description

Housing CoordinatorBased in Edinburgh£18.50 - £19 per hour + holiday payReed Business Support are pleased to be working with one of Edinburghs leading social housing providers on a Housing Coordinator role. This position is a temporary contract expected to last until the end of March 2024 and will provide candidates with theopportunity to work in a unique, dynamic environment. This role is perfect for candidates with excellent customer service skills and whilst not necessary, experience in Housing or Property would be beneficial.

  • Start Date: ASAP
  • Hours: 30 per week
    • Monday - Friday (9am - 3:30pm)
Key responsibilities:
  • Delivering high quality housing management services to homes for elderly people
  • Providing information and advice on the use of facilities to residents
  • Signposting local services and organisations to residents
  • Welcoming prospective and new tenants to their property as part of the settling in process
  • Assisting tenants and relatives at the end of their tenancy
  • Responding to general emergencies, contacting tenants, next of kin, and other relevant parties
  • Monitoring the safety and security of buildings
  • Maintaining a record of building inspections and repairs and providing updates on progress and timeframes
  • Assisting tenants to report repairs
  • Working closely with repairs and housing teams to ensure any repairs are completed efficiently
  • Resolving and recording low level complaints, escalating serious complaints to senior management
  • Maintaining financial records of credit card expenditure, rent payments, and guest room income
  • Participating in tenant meetings and consultations when required
  • Ad hoc admin and customer service duties
Person specifications:
  • Experience of providing person centred services in a community setting or relevant environment
  • Excellent customer services and communicationskills
  • Experience working with people with a diverse range of needs
  • Good level of administrative skill
  • Good relationship building skills
Desirable:
  • Previous experience working in the Housing or Property sector
If youre interested in this role, please apply now or contact Courtney Gair at the Reed Edinburgh office.

APPLY NOW

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