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Housekeeping Room Attendant

Atalian Servest
Job LocationEdinburgh
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Reference: /RJ/23-06/435/6Job Title: Housekeeping Room Attendant Pay Rate: £11.50Working Hours: Variable shift rota - 08:30 - 17:00 - 20 hours per week Location: EdinburghWould you be interested to join a leading facilities management company with a reputation for excellence We are now recruiting housekeeping room attendants to support our team at the Waldorf Astoria EdinburghThe Caledonian, known locally as the Caley. You will be responsible in supporting the Housekeeping Manager in overseeing all housekeeping operationsto deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.This is an iconic 5-star hotel which was built in 1903 and is one of Edinburghs most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of Edinburgh Castle. Its reputationfor style and excellence has attracted international visitors and notable personalities for over one hundred years.This is a busy hotel that thrives on global and local leisure guests exploring the capital city. The hotel has a very strong corporate market due to extensive conference and meeting room facilities.Your primary responsibilities will include:

  • To Deliver outstanding levels of cleanliness and guest comfort in the Guest Room environment.
  • Clean and prepare guest rooms or other areas as given to you in line with company standards.
  • Deal with any guest enquiries in a positive manner and in line with defined standards.
  • Be proactive in ensuring all guests are acknowledged in a timely and appropriate manner.
  • Respect the privacy of others and maintain the behaviour in line with the companys security, operating process and environmental policies.
About You:
  • Can-do attitude.
  • Physically fit and able to carry out the duties described.
  • Attention to detail.
  • Ability to work independently and as part of a team.
Benefits:
  • 28 days paid Holiday.
  • Employee referral Scheme.
  • Employee retention scheme.
  • Rewards and recognition scheme.
  • Learning and development opportunities.
  • Supportive working culture and access to 24-hour employee assistance programme that you would be able to contact which offers support and advice.
  • Mobile, legal, bicycle, breakdown, and retail discounts.
  • Discounted gym membership.
  • Eye test and glasses reimbursement.
  • Cycle 2 work scheme.
  • Meals on shift.
  • Access to discounts on F&B and accommodation.
How to applyIf you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon!*** STRICTLY NO AGENCIES ***Atalian Servest won the IWFM Impact Award 2021 for Diversity & Inclusion.Atalian Servest are an equal opportunity employer and are proud of the diversity represented across our business.We actively encourage applications from talented and qualified individuals regardless of race, gender, ethnicity, religion, sexual orientation, disability or age.The IWFM Diversity Initiative award is one of the most significant in the UK facilities management sector. Winning recognises and commends several initiatives that Atalian Servest have introduced in the last 18 months; CHROMA, Opportunity and ONE.CHROMA is a colleague-led Diversity & Inclusion platform, comprising of three networks; LGBTQ, Physical & Mental Health and Race, Ethnicity & Faith networks. The aim of the networks, who are supported by UK & Ireland board sponsors, is to champion inclusiveness,improve company policies and governance, and to empower all colleagues to use their voice for proactive change.Opportunity was created with one core purposeto provide accessible and equal learning opportunities for all of our colleagues. The interactive Learner Experience Platform aims to develop our colleagues as independent, confident, and successful individuals.Lastly, ONE is the Atalian Servest innovation challenge. Open to our 28,000 strong workforce, designed to encourage our colleagues to think outside of the box, allowing us to foster a culture of innovation and divergent thinking.The driving force behind the Atalian Servest mission is to create social value every day, leaving a lasting impact in the communities in which we serve.

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