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Job Location | Edinburgh |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Purpose of the RoleThe Mall Ambassador is responsible for providing an exceptional guest experience at St James Quarter. As the main point of contact for guest enquiries, the Mall Ambassador will provide solutions, recommendations, and personalised services to exceed guestexpectations. Working collaboratively within the Guest Services team, they will ensure daily operations run smoothly and maintain brand presentation guidelines. Additionally, they will build positive relations with guests and service partners, adhere to theSt James Quarter “Tone of Voice”, comply with Health and Safety regulations, and promote the sustainability vision.Key ResponsibilitiesKey Responsibilities/Accountabilities: