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General Manager

PLACED BY LEON LTD
Job LocationEdinburgh
EducationNot Mentioned
Salary60,000 - 70,000 per annum, negotiable, inc benefit
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

I have partnered exclusively with a growing brand taking the hospitality industry by storm. My client offers a dining and entertainment experience with a sports twist, and its set to change the game, literally!They are on a mission to build a team of hospitality focused individuals with a passion for taking care of people first.This fabulous company has created a whole new way to come together to eat, drink and play! Their games are unique and accessible, designed for people of all ages and abilities and their world-class food and drinks menu has been designed by a top Michelin trainedcreative chef.After the success of their London flagship venue, I am looking for a world class General Manager to open their next venue, located in the heart of Edinburgh. You will have the exciting opportunity to be part of the opening journey with this incredible brandto bring the vision to life. This Leader will be the heart and soul of the venue, working closely with the management team to oversee the day to day operations and the entire Teammate and Guest experience. This role has the unique opportunity for future growthin a fast growing company and has the responsibility to strategise the success of the Edinburgh venue. The General Manager will be responsible for:

  • Recruiting, coaching and developing a strong team of approximately 110 teammates
  • Work closely with venue management and The People Team on people initiatives; ensuring teammate morale, engagement and culture is forefront of decision making
  • Able to lead a diverse and dynamic team to anticipate and exceed the needs of their Guests
  • Work closely with the L&D Manager to coach and develop Teammates to reach their full potential and growth with the brand
  • Deliver on business KPIs by driving revenue and managing cost with an own it philosophy at the core
  • Leading from the front in creating a best in class Guest experience and being a true Brand Ambassador
  • Exceptional ability to communicate fast changing operational needs, whilst bringing people with them
  • Fostering strong relationships with all teammates, support team and guest
  • Able to resolve service issues with grace and empathy, focused on always finding the best outcome for our Guests
  • Provide a safe and high quality working environment for our Teammates and our 300,000 + annual Guests
Requirements:
  • 5+ years experience at GM level, in a Hospitality or similar industry.
  • Proven record of managing a large team, including Management level.
  • Track record of delivering on key KPIs.
  • Passion and love of food and drink.
  • Ability to work flexible hours.
  • People focused; natural empathy and strong emotional intelligence.
Ideally youll have:
  • WSET Level 2
  • Food Safety Level 3
  • First Aid & Fire Marshall
  • Personal Licence
  • Start up experience in the hospitality industry or similar Your key goals
  • Teammate engagement
  • Revenue and cost control KPIs
  • Service quality for Guest experience
This is an amazing opportunity to be part of something truly game changing!Id love to speak with motivated individuals who are looking for an exciting new challenge.This role has some fantastic benefits package too including LTIP and an annual bonus.

Keyskills :
EntertainmentGeneral ManagerManagementSportsHospitality Industry

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