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| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who were looking for! Of course, experience and track record are important, but were more interested in hiring someone thatembodies our People Promises. Thats someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UKs leading Social Enterprise, we dont discriminate based on any protectedattribute. In fact, were dedicated to creating inclusive and thriving Communities for both our Customers and Employees.So, what are you waiting for Join a Community that cares about you!More about your roleAs part of our Financial Inclusion Team you will play a key role in supporting our most vulnerable customers by providing a comprehensive service incorporating information, advice, assistance and representation on a wide range of social, welfare, financialand health issues. The role will involve working with new tenants and supporting them through the process.You will deliver a customer focussed financial inclusion service to our tenants and other customers, providing a bespoke service to our diverse customer base with a view to maximise income, community enhancement and tenancy sustainment.Assisting customer and providing advice on a range of topics from debt advice, financial management to promoting digital inclusion this is a truly customer focussed role, providing empathy and compassion to all situation whilst ensuring the correct informationis delivered and understood by out customer.For more information, please download our job profile available on our website.More about you We are looking for applications from people who are able provide our customers with complex information in more simplistic way, excellent customer service skills are an absolute must, as is this ability to adapt your communication style to fit our customerswho may have different or complex needs.You will have previous experience & understanding of welfare benefits, current social housing and wider welfare issues as well as an up-to-date knowledge of relevant legislations & welfare reform.The ideal applicant will have great communication skills which will allow you to build a good repour with our customers and colleagues.Due to the nature of this role applicants will need a full driving license and access to a car.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that theres always more we can do to make you smile, thats why we offer a comprehensive benefits package with each role, yours will include: