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Field Service Engineer

Job LocationEdinburgh
EducationNot Mentioned
Salary£23,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Field Service EngineerSalary: £23,000 - £25,000Locations: Various locations across Scotland - Sterling, Edinburgh, PerthShift pattern: 6 days on, 3 days off.Early shift of 7am - 4pm, or late shift of 11am - 8pm, alternated.Permanent PositionJOB DESCRIPTIONOur client, a leading provider of point of sale, payment and loyalty solutions in the retail and forecourt markets, is looking for Field Service Engineers to join their growing teams. They provide a range of products and solutions to their customers whichhelp them to increase profits through increasing basket size, customer loyalty and footfall, serving customers more efficiently and cost-effectively.They design, build, install, and support systems in over 5000 retail sites - processing over 20 billion transactions each year through their data centres.RESPONSIBILITIES:

  • Attending maintenance visits as required
  • Responding to all calls within the required service level agreement (per call)
  • Responsible for asset management
  • Providing accurate and timely call closure and stock reporting
  • Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team
  • Completing all engineering paperwork
REQUIREMENTS:
  • Full UK driving license
  • Excellent communication skills
  • Excellent organisational skills
  • Basic technical aptitude
  • Ability to work under pressure
  • Previous experience in similar role
DESIRABLE SKILLS BUT NOT ESSENTIAL
  • SPA Passport
  • Service delivery experience
ESSENTIAL SKILLS
  • Full UK Driving License
  • Previous experience in similar role

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