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Electronic Gaming Host Full Time

The Rank Group
Job LocationEdinburgh
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Company DescriptionWe are looking for Keen and Energetic people to come and work in our Beautiful Edinburgh Maybury Casino! Working in the Electronic Gaming Department. You would be the face of the Casino to these customers, giving great service and servicing machines aftersome training.The Casino is open from 12pm to 6am, so shift patterns will includeNightShiftandWeekendsBenefits

  • Rate of Pay £10.65ph
  • £1ph extra for hours worked from Midnight to 8am
  • Share of Casino Tips
  • Paid Breaks!
  • Team Room facilities
  • Full time Permanent Contract
  • Free Parking
  • 50% discount on Food
  • Free Birthday Meals
  • Team Forum who organises nights out among other fun events
  • STARS Awards for the best of the Team.
  • Lots More!
Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for.Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as thelargest operator in the UK, we have lots of opportunity and structured development programmes.At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.Job DescriptionGrosvenor Casino, EdinburghAs an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorableand entertaining experience.You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.You will;
  • Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Work with your colleagues to provide efficient and dynamic service across leisure, food and beverage
  • Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer, with the intention of them becoming members of Grosvenor on line.
  • Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote ad champion safer gambling
Qualifications
  • Positive attitude
  • Experience of working successfully in a hospitality role
  • Knowledge of and passion for electronic gaming
  • Fanatical about delivering unrivalled customer experience
  • Ability to collaborate with the wider business
  • Sound communication skills
  • Comfortable with change and ability to embrace new ways of working
  • Having worked in an electronic gaming environment would be desirable
Additional InformationThe Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview

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